Director of Business Operations

AccentCare, Inc.; Middlebury (CT); On-site; USD 97,000 - 107,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

401(k) matching

Job summary

AccentCare, Inc. in Middlebury, CT, is seeking a Director of Business Operations to lead long-range planning and integration across the hospice program. This full-time role emphasizes strategic expansion, budgeting, and cross-functional collaboration to meet patient care goals.

Schedule is Monday–Friday, 8am–5pm, with a salary range of $97,000–$107,000. The position is on-site with coverage for Middlebury/Farmington and no remote option.

Qualifications

• Bachelor's degree or equivalent experience.
• Demonstrated finance experience and/or understanding, including financial goal setting, budget forecasting and implementation of controls to monitor progress toward financial goals.
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Ability to collaborate across disciplinary lines in the market place and within the agency, both at local and national levels.
• Prior administrative experience dealing with business office issues; prior knowledge of hospice program requirements preferred.

Responsibilities

• As a Director of Business Operations, you will manage long-range planning for the hospice program.
• Orchestrate strategy for expansion of the local program through market analysis to anticipate timing and need for geographic expansion.
• Assist the Director, Business Development in transitioning from long-range forecasts to execution of plans.
• Collaborate with Talent Acquisition to ensure staffing goals align with patient care goals.
• Provide supervision for office staff and ensure pre-billing documentation is submitted timely.

Skills

Finance experience

Deadline-driven

Cross-functional collaboration

Administrative experience

Education

Bachelor's degree or equivalent experience

Job description

Overview

Director Business Operations

Location: Middlebury

Job ID: 78583

Remote/Virtual Position: No

Coverage Area: Middlebury/Farmington

Find Your Passion and Purpose as a Full-Time Director Business Operations

Salary: $97,000 - $107,000

Schedule: Monday - Friday 8am - 5pm

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Director of Business Operations - Integration You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor's degree or equivalent experience.
• Demonstrated finance experience and/or understanding, including financial goal setting, budget forecasting and implementation of controls to monitor progress toward financial goals.
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Ability to collaborate across disciplinary lines in the market place and within the agency, both at local and national levels.
• Prior administrative experience dealing with business office issues; prior knowledge of hospice program requirements preferred.

Responsibilities:

As a Director of Business Operations, you will:

• Under the direction of the Executive Director, the DBO manages the long-range planning for the hospice program. This includes:
  • Orchestrate strategy for expansion of the local program through development of market
    analysis to anticipate timing and need for geographic expansion and facilities to
    accommodate all levels of Hospice care.
  • Assist the Director, Business Development (DBD) in transitioning from long-range forecasts
    to the execution of mid and short-range strategic plans.
  • Collaborate with Talent Acquisition to ensure that staffing goals are consistent with patient
    care goals.
  • Provide assistance to Human Resources in managing promotion, retention and termination
    activities, ensuring that they are consistent with patient care goals and nationally developed
    staffing matrices.
  • Collaborate with Education to ensure that employees, as well as contracted providers, are
    familiar with the philosophy, goals, policies and procedures of the hospice program, and that
    their competencies and evaluations are properly maintained.
  • Participate in the orientation for new staff, regularly scheduled in-service education
    programs, and opportunities for continuing education for the staff as requested.
  • Provide supervision for office employees (Team Assistant, Administrative Assistant and
    Physician Support Specialist).
  • Responsible for ensuring that required pre-billing documentation is submitted by field staff
    and uploaded by Team Assistants in a timely, efficient manner.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.