Regional Director

Jobot; Springfield (MA); On-site; USD 140,000 - 160,000; Full time

Job summary

Jobot is seeking a Regional Director of Operations to lead multi-branch operations across New England. You will partner with the COO to drive operational excellence, integrate newly acquired companies, and standardize processes across locations.

The role demands 7+ years in operations leadership, multi-site P&L ownership, and ability to travel 75% in the region. ERP/FSM systems like NetSuite or ServiceTitan are highly valued as we scale.

Qualifications

• 7+ years of operations leadership within field service/industrial equipment sectors.
• Multi-site leadership with P&L responsibility.
• Strong leadership skills and credibility with technicians and senior leadership.
• Experience improving service operations, dispatch, routing, and field execution.
• Willingness to travel approximately 75% across New England.
• Experience with ERP or Field Service Management systems such as NetSuite or ServiceTitan.

Responsibilities

• Provide operational leadership across multiple branch locations in New England.
• Coach and develop Branch Managers and Service Managers; drive accountability for operational and financial performance.
• Improve service operations, dispatch, routing, inventory management, billing, and branch efficiency.
• Lead the operational integration of acquired businesses; standardize processes, systems, and reporting.
• Monitor branch performance via KPIs and financial metrics; identify improvement opportunities.
• Foster a strong safety culture and ensure OSHA-compliant operations; act as liaison between field and executive leadership.

Tools

NetSuite

ServiceTitan

Job description

Job details:

Regional Director of Operations | Multi-Branch Leadership | PE-Backed Growth

Salary: $140,000 - $160,000 per year

A bit about us

Our client is a rapidly growing, private equity-backed leader in the commercial door, dock, and access solutions industry. Having recently surpassed 100 employees, the organization is executing an aggressive acquisition strategy and expanding its footprint throughout the Northeast. They're looking for a Regional Director to partner closely with the COO, driving operational excellence across multiple branch locations while helping integrate newly acquired businesses into one high-performing organization.

Why join us?

• Join a company at an exciting stage of growth where you'll have a direct impact on how the business scales.
• Play a key role in integrating acquisitions and establishing operational best practices across multiple branches.
• Work alongside an experienced executive team that values initiative, collaboration, and continuous improvement.
• Enjoy significant visibility with leadership and the opportunity to influence both day-to-day operations and long-term strategy.
• Strong long-term career growth as the organization continues to expand through acquisition.

The Role

• Provide operational leadership across multiple branch locations throughout New England.
• Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance.
• Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency.
• Lead the operational integration of newly acquired businesses, helping standardize processes, systems, and reporting.
• Monitor branch performance through KPIs, financial metrics, and service performance while identifying opportunities for improvement.
• Foster a strong safety culture and ensure compliance with company policies and OSHA standards.
• Serve as the primary operational liaison between the field and executive leadership.

What You Bring — Must-Haves

• 7+ years of operations leadership within commercial doors, dock equipment, access control, overhead doors, or a closely related field service environment.
• Multi-site leadership experience with responsibility for operational performance and P&L.
• Strong leadership skills with the ability to build credibility with both technicians and senior leadership.
• Experience improving service operations, dispatch, scheduling, and field execution.
• Willingness to travel approximately 75% throughout the New England region.
• Experience with ERP or Field Service Management systems such as NetSuite, ServiceTitan, or similar.

Preferred Qualifications

• Experience integrating acquisitions or leading operational change across multiple locations.
• Background with organizations such as Miner, DuraServ, DH Pace, Vortex, or similar commercial service organizations.
• OSHA or formal safety leadership experience.
• Lean, Continuous Improvement, or process optimization experience.

Career Growth

This role offers a unique opportunity to help shape the operational foundation of a rapidly expanding organization. As additional acquisitions are completed, the scope of responsibility will continue to grow, creating a clear path toward broader regional leadership or VP-level operations responsibilities.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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