Regional Director

LeoForce; New Haven (CT); On-site; USD 140,000 - 160,000; Full time

Job summary

LeoForce is seeking a Regional Director to provide operational leadership across multiple branches in the New England region. You will coach Branch Managers and Service Managers, drive accountability for financial and service performance, and lead the integration of acquired businesses into standardized processes.

In this role you will optimize dispatch, routing, inventory, and billing while maintaining a strong safety culture and regulatory compliance.

Qualifications

• 7+ years of operations leadership in related field service environments.
• Experience managing P&L and multi-site operations.
• Proven ability to lead cross-functional teams including technicians and senior leadership.
• Experience improving service operations, dispatch, routing, and field execution.

Responsibilities

• Provide operational leadership across multiple branch locations throughout New England.
• Coach and develop Branch Managers and Service Managers while driving accountability for performance.
• Improve service operations, dispatch, routing, inventory management, billing, and branch efficiency.
• Lead integration of newly acquired businesses, standardizing processes and reporting.
• Monitor KPIs and financial metrics to identify opportunities for improvement.
• Foster a strong safety culture and ensure OSHA compliance.
• Serve as the operational liaison between field and executive leadership.

Skills

Operations leadership

P&L management

Multi-site leadership

Dispatch & scheduling

ERP familiarity

Travel 75%

Tools

NetSuite

ServiceTitan

Job description

Experience: Director

Salary: $140,000 - $160,000 per year

Job Details

The Role

Provide operational leadership across multiple branch locations throughout New England.

Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance.

Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency.

Lead the operational integration of newly acquired businesses, helping standardize processes, systems, and reporting.

Monitor branch performance through KPIs, financial metrics, and service performance while identifying opportunities for improvement.

Foster a strong safety culture and ensure compliance with company policies and OSHA standards.

Serve as the primary operational liaison between the field and executive leadership.

What You Bring — Must-Haves

• 7+ years of operations leadership within commercial doors, dock equipment, access control, overhead doors, or a closely related field service environment.
• Multi-site leadership experience with responsibility for operational performance and P&L.
• Strong leadership skills with the ability to build credibility with both technicians and senior leadership.
• Experience improving service operations, dispatch, scheduling, and field execution.
• Willingness to travel approximately 75% throughout the New England region.
• Experience with ERP or Field Service Management systems such as NetSuite, ServiceTitan, or similar.

Preferred Qualifications

• Experience integrating acquisitions or leading operational change across multiple locations.
• Background with organizations such as Miner, DuraServ, DH Pace, Vortex, or similar commercial service organizations.
• OSHA or formal safety leadership experience.
• Lean, Continuous Improvement, or process optimization experience.

Career Growth

This role offers a unique opportunity to help shape the operational foundation of a rapidly expanding organization. As additional acquisitions are completed, the scope of responsibility will continue to grow, creating a clear path toward broader regional leadership or VP-level operations responsibilities.

A Bit About Us

Our client is a rapidly growing, private equity-backed leader in the commercial door, dock, and access solutions industry. Having recently surpassed 100 employees, the organization is executing an aggressive acquisition strategy and expanding its footprint throughout the Northeast. They're looking for a Regional Director to partner closely with the COO, driving operational excellence across multiple branch locations while helping integrate newly acquired businesses into one high-performing organization.

Why join us?

Join a company at an exciting stage of growth where you'll have a direct impact on how the business scales.

Play a key role in integrating acquisitions and establishing operational best practices across multiple branches.

Work alongside an experienced executive team that values initiative, collaboration, and continuous improvement.

Enjoy significant visibility with leadership and the opportunity to influence both day-to-day operations and long-term strategy.

Strong long-term career growth as the organization continues to expand through acquisition.