General Manager

Jobot; Norfolk (VA); On-site; USD 175,000 - 250,000; Full time

Job summary

Jobot is seeking a hands-on operational leader to steer performance across a multi-location retail organization with a clear path to the CEO role. You will own P&L, set sales targets, forecast revenue, and drive operational KPIs while maintaining speed and entrepreneurial mindset.

You will partner with ownership to shape long-term growth, build leadership teams, and instill scalable processes. This role combines strategic oversight with hands-on management in a fast-paced, owner-led environment.

Qualifications

• 10+ years of progressive operations, retail, or general management experience.
• Proven leadership within multi-location retail, distribution, or consumer-facing environments.
• Strong P&L ownership and financial acumen.

Responsibilities

• Lead sales and operations across a multi-location retail organization.
• Own P&L performance, sales targets, revenue forecasting, and operational KPIs.
• Establish performance expectations and accountability across locations and departments.
• Oversee purchasing, inventory management, inventory controls, and loss prevention.
• Manage and negotiate key vendor relationships.
• Evaluate resource allocation across stores and departments.
• Lead senior functional managers across accounting/finance, retail operations, purchasing, marketing, and e-commerce.
• Recruit, train, develop, and evaluate district and store management.
• Drive consistent execution of company policies and standards.
• Oversee omnichannel fulfillment and coordination between retail, warehouse, delivery, and online operations.
• Ensure consistency in visual merchandising and brand standards.
• Identify opportunities to improve margins and reduce inefficiencies.
• Partner with ownership on strategy and long-term growth.

Skills

P&L ownership

Leadership across locations

Retail operations

Forecasting & KPIs

Vendor negotiation

Team development

Strategic & hands-on

Urgent decision making

Communication

Job description

Job Details

High-growth retail organization seeking a hands‑on operational leader to drive performance across the business with a long-term path to CEO.

Salary: $175,000 - $250,000 per year

A bit about us

Our client is a highly successful, locally owned and operated retail organization with nearly four decades of history and a significant footprint throughout Virginia. The company has grown into the largest independent retailer in its space in the state, combining a strong brick‑and‑mortar presence with delivery, service, e‑commerce, and specialized sales channels.

The organization continues to grow and is looking for an entrepreneurial operational leader who can bring structure, accountability, and consistency while maintaining the speed and competitive mindset that have driven its success.

Why join us

• Long‑term opportunity to grow into the CEO role
• Lead operations across an established, successful multi‑location retail organization
• Significant autonomy and direct access to ownership
• Opportunity to influence sales, operations, inventory, purchasing, people, and profitability
• Entrepreneurial environment without layers of corporate bureaucracy
• Join a business that is performing exceptionally well and positioned for continued growth
• Opportunity to build and develop a strong leadership team underneath you

Responsibilities

• Lead sales and operations across a multi‑location retail organization
• Own P&L performance, sales targets, revenue forecasting, and operational KPIs
• Establish performance expectations and accountability across locations and departments
• Oversee purchasing, inventory management, inventory controls, and loss prevention
• Manage and negotiate key vendor relationships
• Evaluate resource allocation across stores, departments, and operational functions
• Lead senior functional managers across accounting/finance, retail operations, purchasing, marketing, and e‑commerce
• Recruit, train, develop, and evaluate district and store management
• Drive consistent execution of company policies and operational standards
• Oversee omnichannel fulfillment and coordination between retail, warehouse, delivery, and online operations
• Ensure consistency in visual merchandising and brand standards
• Identify opportunities to improve margins, reduce operational inefficiencies, and increase sales
• Partner directly with ownership on company strategy and long‑term growth initiatives
• Build scalable processes without creating unnecessary corporate bureaucracy
• Develop the leadership infrastructure needed to support continued organizational growth

Qualifications

• 10+ years of progressive operations, retail, or general management experience preferred
• Proven leadership experience within a multi‑location retail, distribution, consumer products, home improvement, appliance, furniture, building products, or similar environment
• Strong P&L ownership and financial acumen
• Demonstrated success driving both revenue growth and operational performance
• Experience leading managers and senior‑level functional leaders
• Strong background in inventory management, purchasing, supply chain, or retail operations
• Experience establishing KPIs and holding teams accountable to measurable performance goals
• Comfortable operating in a fast‑paced, entrepreneurial, owner‑led organization
• Ability to move between strategic leadership and hands‑on problem solving
• Decisive, adaptable leadership style with a strong sense of urgency
• Strong communication, negotiation, and people‑development skills

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI‑generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy