Regional Director

Mallory-Alexander-International-Logistics; Laredo (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Mallory Alexander International Logistics is seeking a Logistics Professional to lead the Laredo office, overseeing a 400,000 sq ft warehouse and a team of import/export professionals. The Regional Director will be a Licensed Customs Broker with Mexican customs clearance and warehouse operations experience.

The role emphasizes P/L ownership, KPI achievement, and driving continuous improvements with strong customer and vendor relationships to grow profitability and service quality.

Qualifications

• 7–10 years of experience in international freight forwarding.
• Advanced understanding of industry terminology, government regulations, and operational processes related to international shipping (ocean and air).
• 7–10 years of supervisory/managerial experience in operations.
• Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations preferred.
• Bilingual English/Spanish required.

Responsibilities

• Oversee daily operations of the Laredo branch, including a 400,000 sq ft warehouse and a team of import/export professionals.
• Drive P/L ownership and meet KPI targets while maintaining high quality and customer service.
• Foster strong customer and vendor relationships to grow the business and strengthen market position.
• Lead continuous improvement initiatives to enhance customer experience and operational efficiency.
• Collaborate with global partners to identify opportunities and close business.
• Monitor financial metrics and ensure actions to maximize profitability and cash flow.
• Hire, develop and coach staff, and ensure performance feedback and succession planning.

Skills

Leadership

P/L management

Customer relationships

Analytical ability

Bilingual English/Spanish

Education

Bachelor's degree in Business / Logistics / Supply Chain / Transportation

Tools

CargoWise One

Outlook

Excel

Word

Job description

Mallory Alexander International Logistics , a global third-party logistics (3PL) provider, is seeking a Logistics Professional to join our growing team.

The Regional Director will oversee the daily operations of our Laredo office, 400,000 sq ft of warehouse space and support a team of experienced import and export professionals to grow and service the business. The Director will be a Licensed Customs Broker with experience in Mexican Customs Clearance procedures and Warehouse Operations.

Duties and Responsibilities:

• Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
• Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI's within the Branch.
• Fosters strong relationships with customers and vendors to strengthen the company's position in the marketplace.
• Operates branch with the utmost integrity with full support of company values and fundamentals.
• In collaboration with team, drives continuous improvement efforts throughout the branch to improve our customer experience and to enhance operational efficiencies.
• Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
• Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
• Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
• Proactively keeps senior management informed of major developments within the Branch.
• Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
• Drives the company behavior within branch decisions and building business cases based on facts and financial data.
• Accountable for achieving and following up on corrective action plans within the Branch.
• Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI's and budgets.
• Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
• Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
• Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department.
• Monitors and manages staffing levels and workload allocation across team within assigned territory.
• Develops team and individuals within the team and succession planning.
• Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed. N ew Business Development.
• Directs daily warehouse operations by planning and managing warehouse activities with a proactive approach.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement.
• 7-10 years of experience in international freight forwarding required.
• Advanced/extensive understanding of industry terminology, government regulations, and operational processes related to international shipping, both ocean and air transport modes.
• Sales/Account Management/Business Development experience preferred.
• 7-10 years of supervisory/managerial experience required, operations leadership experience.
• Proficiency in Outlook, Word, Excel and operational systems.
• Excellent organizational, planning and follow-up skills.
• Excellent written and oral communication skills.
• A team player and leader by example.
• Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations preferred
• Experience using operating system CargoWise One preferred.
• Must be Bilingual English/Spanish.

Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence-on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

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