Regional Director

Mallory Alexander International Logistics; Laredo (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

Mallory Alexander International Logistics is seeking a Regional Director to lead the daily operations of the Laredo office, supervising a 400,000 sq ft warehouse and a team of import/export professionals. This role requires strong leadership, profitability focus, and cross-functional collaboration.

You will own the P/L, drive growth with customers and vendors, and partner with global teams to close opportunities, while upholding service standards.

Qualifications

• Bachelor's degree or equivalent.
• 7-10 years in international freight forwarding.
• Knowledge of ocean/air shipping and regulatory processes.
• Licensed Customs Broker with Mexican clearance preferred.
• Experience with CargoWise One is a plus.

Responsibilities

• Oversees daily operations of the Laredo office and 400,000 sq ft facility.
• Manages P/L and budget to maximize profitability and KPI achievement.
• Leads recruitment, training and development of staff.
• Builds relationships with customers and vendors to grow business.
• Drives sales strategy and new business development.
• Ensures regulatory compliance including Mexican customs procedures.
• Directs warehouse operations and process improvements.

Skills

Leadership

Communication

Team management

Bilingual English/Spanish

Education

Bachelor's degree in Business or related field

Tools

CargoWise One

Outlook

Excel

Word

Job description

Mallory Alexander International Logistics , a global third-party logistics (3PL) provider, is seeking a Logistics Professional to join our growing team.

The Regional Director will oversee the daily operations of our Laredo office, 400,000 sq ft of warehouse space and support a team of experienced import and export professionals to grow and service the business. The Director will be a Licensed Customs Broker with experience in Mexican Customs Clearance procedures and Warehouse Operations.

Duties and Responsibilities:

• Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
• Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.
• Fosters strong relationships with customers and vendors to strengthen the company’s position in the marketplace.
• Operates branch with the utmost integrity with full support of company values and fundamentals.
• In collaboration with team, drives continuous improvement efforts throughout the branch to improve our customer experience and to enhance operational efficiencies.
• Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
• Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
• Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
• Proactively keeps senior management informed of major developments within the Branch.
• Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
• Drives the company behavior within branch decisions and building business cases based on facts and financial data.
• Accountable for achieving and following up on corrective action plans within the Branch.
• Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI’s and budgets.
• Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
• Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
• Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department.
• Monitors and manages staffing levels and workload allocation across team within assigned territory.
• Develops team and individuals within the team and succession planning.
• Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed. N ew Business Development.
• Directs daily warehouse operations by planning and managing warehouse activities with a proactive approach.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement.
• 7-10 years of experience in international freight forwarding required.
• Advanced/extensive understanding of industry terminology, government regulations, and operational processes related to international shipping, both ocean and air transport modes.
• Sales/Account Management/Business Development experience preferred.
• 7-10 years of supervisory/managerial experience required, operations leadership experience.
• Proficiency in Outlook, Word, Excel and operational systems.
• Excellent organizational, planning and follow-up skills.
• Excellent written and oral communication skills.
• A team player and leader by example.
• Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations preferred
• Experience using operating system CargoWise One preferred.
• Must be Bilingual English/Spanish.

Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

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