Credit Analyst

Mallory Alexander International Logistics; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

Mallory Alexander International Logistics is seeking a Logistics Professional focused on credit analysis and collections in Memphis, TN. The role emphasizes reviewing financial data, credit limits, and customer risk to support timely payments.

The candidate will work closely with Sales, Customer Service, and Operations in a fast-paced logistics environment, leveraging Excel and CRM tools to maintain accurate credit records and resolve billing issues effectively.

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business.
• 3–5 years’ experience in credit, accounts receivable, or finance.
• Strong organization and ability to meet deadlines.
• Excellent written and verbal communication.

Responsibilities

• Credit investigations of new applications using industry data.
• Review aging reports and identify overdue accounts.
• Analyze payment trends and assess customer creditworthiness.
• Coordinate with Sales, Customer Service, and Operations to resolve issues.
• Contact customers about past-due invoices via phone, email, and mail.
• Adhere to approved credit limits and payment terms.
• Work with outside collection agencies as needed.
• Perform yearly customer reviews.
• Prepare credit reports for agencies.
• Other duties as assigned.

Skills

Credit analysis

Customer service

Excel

Verbal communication

Multitasking

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

CRM software

Accounting software

Job description

Mallory Alexander International Logistics , a global third-party logistics (3PL) provider, is seeking a Logistics Professional to join our growing team.

The ideal candidate will have experience in credit with prior exposure to financial statement analysis, commercial credit reports and suggesting customer credit limits. This individual must be customer service oriented; Microsoft Excel spreadsheet and Internet skills are essential. The successful candidate will also possess outstanding written and verbal communication skills, be able to interact positively with both external and internal customers, and must contribute in a fast-paced, deadline-intensive environment.

Duties and Responsibilities:

• Credit investigation of new applications, by collecting industry and company data through a variety of channels
• Review aging reports and identify overdue accounts
• Analyze payment trends and customer creditworthiness
• Prioritize collection efforts based on risk and outstanding balances
• Investigate reasons for payment delays
• Coordinate with Sales, Customer Service, and Operations to resolve issues
• Contact customers regarding past-due invoices through phone, email, and written correspondence
• Review accounts over credit limit for increases or place holds as directed by credit manager
• Perform reference checks
• Credit reporting to selected agencies
• Facilitate resolution of customer complaints and billing issues.
• Adhere to approved credit limits and payment terms.
• Work with outside collection agencies as needed.
• Perform yearly customer reviews
• Other duties as assigned

Qualifications:

• Bachelor’s degree required, preferably in Accounting, Finance or Business.
• 3-5 years’ experience in credit, accounts receivable, accounting, or finance required; or an equivalent combination of skills and experience.
• Must be a self-starter with ability to handle multiple tasks at the same time
• This position also requires strong computer skills
• Strong written and verbal communication skills.
• Must be organized and able to work within deadlines
• Intuitive problem solving
• Team orientated
• Detail oriented, organized, and personable
• Good organizational skills with ability to adapt to a changing environment.
• Establish and maintain effective working relationships with team members.
• Ability to solve problems along with assigned tasks with limited to no supervision.
• Knowledge of Freight Forwarding Industry a plus

Benefits:

Mallory Alexander proudly offers its regular full-time employees a robust welfare plan including medical, dental, vision, basic and supplemental life insurance, and short/long term disability insurance. Regular full-time employees are also eligible to participate in a retirement plan and accrue paid time off after meeting applicable service requirements.

Remote:

No

Location:

Memphis, TN

Job Type:

Full-time

Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

If you are based in California, we encourage you to read this important information for California residents linked here.