Regional Device Lifecycle Lead Day-1 Readiness

Cognizant; West Palm Beach (FL); Hybrid; USD 100,000 - 115,000; Full time

Job summary

Cognizant is seeking a Regional DLCM Lead to oversee device lifecycle management across Palm Beach, FL, Charlotte NC, or remote regions. You will drive regional planning, procurement, deployment readiness, and asset management in alignment with global DLCM standards.

The role requires strong IT service delivery, logistics experience, and stakeholder management to ensure on-time device provisioning and compliant asset data across the region.

Qualifications

• Operational planning and regional coordination experience.
• Strong knowledge of IT service delivery and asset management.
• Ability to forecast regionally and manage regional deployment plans.

Responsibilities

• Forecasts demand country-wise and creates regional device demand plans.
• Coordinate regional procurement and track shipments with OEMs/distributors.
• Oversee device staging, deployment, and Day-1 readiness for the region.
• Manage regional device returns, ITAD, and disposition with local vendors.
• Monitor regional DLCM performance against SLAs and report regional KPIs.
• Act as primary interface with regional IT teams and local stakeholders.

Skills

Operational Planning

Logistics / Supply Chain Coordination

Stakeholder Management

IT Service Delivery

Asset Management

Tools

ServiceNow

Nexthink

Job description

Cognizant is seeking a Regional DLCM Lead to oversee device lifecycle management across Palm Beach, FL, Charlotte NC, or remote regions. You will drive regional planning, procurement, deployment readiness, and asset management in alignment with global DLCM standards.

The role requires strong IT service delivery, logistics experience, and stakeholder management to ensure on-time device provisioning and compliant asset data across the region.