Regional Dental Operations & Growth Leader

Dental Care Alliance; Miami (FL); On-site; USD 95,000 - 140,000; Full time

Job summary

Dental Care Alliance in Florida seeks a Regional Office Manager to lead operations across multiple dental practices. You will partner with Dental Directors to drive growth, enhance patient experience, and optimize staffing, scheduling, and regulatory compliance.

Travel to offices is required approximately 50% of the time to oversee performance, mentor Office Managers, and implement new processes within the region, while ensuring adherence to policies and HIPAA requirements.

Qualifications

• Two (2) or four (4) years of business degree or equivalent business experience.
• Minimum five (5) years of successful management in a managerial role in vision, dental, medical, or retail multi-location management.
• Ability to increase treatment case acceptance rates.
• Experience with management or business software programs (dental software preferred).
• Working knowledge of computer applications such as Microsoft Word, Excel, and Outlook.
• Must have a comprehensive understanding of the complete business side of dental office operation and management including IT, Payroll, Collections, Recall Systems, etc

Responsibilities

• Foster and maintain positive and productive relationships with all providers and partner doctors in the region.
• Promote, implement, and support DCA’s Strategic Growth Imperatives.
• Foster growth activities within the region and proactively bring initiatives to leadership.
• Drive the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives.
• Focus on production, staffing, and collection goals, OTC collections, schedule review, unbilled insurance, and other indicators.
• In collaboration with the Office Manager, address issues that arise.
• Coach and develop Office Managers at practice locations. Provides training, guidance, advice, and support where necessary.
• Train and support new office managers, treatment coordinators, and team members in job tasks including, but not limited to, practice software, financial policies, and scheduling.
• Work with office managers and Dental Directors to review and support the management of practice location schedules and provider coverage.
• Understand the practice location staffing model and manage staffing levels effectively.
• Establish regular visits to each office within the region; expectation of office visits is 50% of weekly time.
• Ensure compliance with Dental Care Alliance’s policies and procedures.
• Ensure compliance with Federal and State laws for dentistry as well as Employment, Safety, and HIPAA. This includes the protection and maintenance of employee and patient records.
• Other duties as assigned.

Skills

Strategic thinking

Judgment

High EQ

Persuasion

KPI driven

Change management

Communication skills

Leadership

Performance management

Team development

Education

Business degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Dental Care Alliance in Florida seeks a Regional Office Manager to lead operations across multiple dental practices. You will partner with Dental Directors to drive growth, enhance patient experience, and optimize staffing, scheduling, and regulatory compliance.

Travel to offices is required approximately 50% of the time to oversee performance, mentor Office Managers, and implement new processes within the region, while ensuring adherence to policies and HIPAA requirements.