Regional Dental Field Service Manager

Benco Dental

Raleigh (NC)

Remote

USD 85,000 - 115,000

Full time

9 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k + Profit sharing

Tuition assistance

Family owned

Diversity & inclusion

Employee discounts

Job summary

Benco Dental is seeking a Regional Field Service Manager to oversee the installation, maintenance, testing, troubleshooting, and repair of dental and radiography equipment across the region. The role ensures compliance with customer specifications and budgets while guiding a team of technicians.

You will lead field service teams, collaborate with sales, monitor time and attendance, and drive customer satisfaction across multiple sites in the territory.

Qualifications

Associate Degree in: Business or BioMed Technology.
5+ years in a service industry.
Previous management experience.

Responsibilities

Assist, coach, evaluate, and improve performance of regional service/installation technicians.
Collaborate with Regional Sales Manager to achieve regional labor sales goals.
Ensure Service Technicians follow time and attendance reporting requirements; ensure PTO reflects assigned work.
Hold Service Technicians accountable for responsibilities.
Coordinate and conduct regularly scheduled meetings with all Regional Personnel.
Ensure high customer service satisfaction rates.

Skills

Time management

Positive attitude

Computer networking

Customer service

Interpersonal skills

Communication skills

Field repair

Education

Associate degree in Business or BioMed Technology

Job description

You will lead field service teams, collaborate with sales, monitor time and attendance, and drive customer satisfaction across multiple sites in the territory.

Get your free, confidential resume review.

or drag and drop your file here.