Regional Dealer Success & ROI Lead

EmergencyMD; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

CarNow is seeking an Account Manager to drive dealership relationships and maximize ROI through consultative sales and effective platform utilization. You will manage a broad dealer book, coordinate onboarding, and deliver quarterly business reviews with stakeholders.

Ideal candidates have a proven automotive sales background, strong communication, and CRM proficiency, with willingness to travel up to 75% monthly within the assigned region.

Qualifications

• Proven track record in automotive sales.
• High School Diploma or equivalent.
• Strong understanding of chat and digital retailing technologies.
• Excellent communication and presentation skills.
• Willingness to travel ~75% monthly within the region.
• Familiarity with CRM tools for effective sales management.

Responsibilities

• Provides in person account management to a designated book of business (75-120 dealer accounts).
• Attends onboarding and pre-launch consultation calls with the Implementation team.
• Conducts pre-live audits to confirm setup and launch readiness.
• Schedules and hosts in person launch meetings and training sessions.
• Performs refresh training for new dealer personnel when applicable.
• Achieves monthly retention goals by ensuring customer satisfaction and loyalty.

Skills

Automotive sales

CRM proficiency

Digital solutions

Communication skills

Education

High School Diploma

Tools

HubSpot CRM

Job description

CarNow is seeking an Account Manager to drive dealership relationships and maximize ROI through consultative sales and effective platform utilization. You will manage a broad dealer book, coordinate onboarding, and deliver quarterly business reviews with stakeholders.

Ideal candidates have a proven automotive sales background, strong communication, and CRM proficiency, with willingness to travel up to 75% monthly within the assigned region.