Regional Dealer Success Manager

CarNow; Chicago (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

CarNow in Chicago seeks a Regional Account Manager to drive growth by engaging with dealers and delivering consultative solutions that boost loyalty and ROI.

You will manage 75–120 dealer accounts in person, coordinate onboarding, conduct pre-launch audits, and run product trainings. Strong communication and CRM skills are essential.

Travel up to 75% monthly and collaborate with the sales team to uncover upsell opportunities while ensuring customer success.

Qualifications

• Proven track record in automotive sales with digital solutions.
• High school diploma or equivalent required.
• Strong communication and presentation abilities.
• Ability to work independently and with a team.
• Results-driven with sales targets experience.
• Willingness to travel 75% monthly.
• Familiarity with CRM tools for sales management.

Responsibilities

• Provide in-person account management for 75–120 dealer accounts.
• Lead onboarding and pre-launch calls with Implementation team.
• Conduct pre-live audits using HubSpot playbook.
• Schedule and host in-person launch meetings with decision makers.
• Deliver dealer touchpoints every 45 days via email/text/call.
• Provide product ROI and usage analysis in quarterly reviews.
• Perform backend configuration updates and support with SLA.
• Collaborate with sales on new deals and upsell opportunities.
• Log all communications in HubSpot CRM.
• Complete LMS courses and participate in ongoing education.

Skills

Automotive sales

Digital solutions

Communication

Presentation

Independent and team work

Sales target driven

CRM familiarity

Travel willingness

Education

High School Diploma or equivalent

Tools

CRM software

Job description

CarNow in Chicago seeks a Regional Account Manager to drive growth by engaging with dealers and delivering consultative solutions that boost loyalty and ROI.

You will manage 75–120 dealer accounts in person, coordinate onboarding, conduct pre-launch audits, and run product trainings. Strong communication and CRM skills are essential.

Travel up to 75% monthly and collaborate with the sales team to uncover upsell opportunities while ensuring customer success.