Regional Customer Support Specialist US Remote

Natera, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Natera, Inc. is seeking a Regional Customer Support Specialist (Territory Manager) to partner with the division and deliver world class service to medical professionals, patients, and cross-functional teams.

The role primarily involves working with customers and sales representatives to streamline ordering and ensure rapid reporting of test results across the territory in the United States. This position requires strong communication, coordination, and a focus on customer success within a

Responsibilities

• Supports the division and provides world class service to medical professionals, patients, and cross-functional teams.
• Works with customers and sales representatives to ensure a smooth ordering process and quick reporting of results.

Job description

The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera’s division and provides world class service to customers consisting of medical professionals, patients and cross functional internal and external teams. This position primarily consists of working with customers and sales representatives to ensure a smooth ordering process and quick reporting of results.