Regional Customer Service & Operations Coordinator

Ricoh USA, Inc.; Rocky Hill (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance options

Retirement Savings Plan (401K)

Health Savings Account (HSA)

Tuition assistance programs

Paid vacation time and holidays

Job summary

A leading integrated solutions provider seeks an Area Customer Service Coordinator to be a key link in service delivery to valued clients in the Rocky Hill area. This role includes collaborating with management to enhance operations, assisting new customer account implementations, and putting the customer first in every interaction. Qualifications include a high school diploma, relevant work experience, adaptability, and excellent communication skills. The position offers comprehensive benefits and a commitment to personal development.

Qualifications

• At least 12 months of relevant work experience.
• Ability to travel between customer locations within a 40-50 mile radius.
• Commitment to ongoing education and development opportunities.

Responsibilities

• Enhance operational processes and ensure compliance with best practices.
• Support new customer accounts and service expansions.
• Infuse energy into customer interactions.

Skills

Customer service orientation

Flexibility and adaptability

Data-driven approach

Excellent communication

Education

High school diploma

Tools

Microsoft Office

Job description

A leading integrated solutions provider seeks an Area Customer Service Coordinator to be a key link in service delivery to valued clients in the Rocky Hill area. This role includes collaborating with management to enhance operations, assisting new customer account implementations, and putting the customer first in every interaction. Qualifications include a high school diploma, relevant work experience, adaptability, and excellent communication skills. The position offers comprehensive benefits and a commitment to personal development.