Remote Customer Service Coordinator | Service Ops

School Result; United States; Remote; USD 27,552 - 38,572; Full time

Job summary

A dynamic service organization is seeking a Customer Service Coordinator to provide support in a remote role focused on high-volume service operations. Your responsibilities will include managing inquiries, coordinating service requests, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask effectively. This full-time position offers a salary range of $20–$28 per hour and requires a high school diploma or GED.

Qualifications

• 0–4 years of experience in customer service or administrative support.
• Proficiency with computer applications and web-based platforms.
• Familiarity with telephony systems for communications.

Responsibilities

• Manage inbound employee and customer inquiries.
• Coordinate service requests and track resolutions.
• Document interactions in service ticket systems.

Skills

Customer service experience

Effective problem-solving

Strong written and verbal communication

Multitasking ability

Education

High school diploma or GED

Tools

Service tickets/case management systems

Telephony systems

Job description

A dynamic service organization is seeking a Customer Service Coordinator to provide support in a remote role focused on high-volume service operations. Your responsibilities will include managing inquiries, coordinating service requests, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask effectively. This full-time position offers a salary range of $20–$28 per hour and requires a high school diploma or GED.