Regional Customer Manager

Fresh Express

Paramus (NJ)

On-site

USD 60,000 - 125,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Vision insurance
401(k) plan

Job summary

A leading food and beverage company in Paramus, NJ, is looking for a Regional Customer Manager to oversee sales initiatives in the NY area. The successful candidate will collaborate with various departments to drive revenue and market share. Responsibilities include developing sales plans and enhancing customer engagement through effective strategies. Candidates should have at least 5 years of experience in consumer-packaged goods and strong category management skills.

Qualifications

  • 5 years of direct and/or indirect selling experience within a consumer-packaged goods company.
  • Strong knowledge of NY Metro retailers and distributors.
  • Experience with category management and consumer-oriented selling.

Responsibilities

  • Develop and execute sales plans and budgets.
  • Analyze monthly customer performance for improvements.
  • Collaborate with internal functions to meet sales targets.

Skills

Direct selling experience
Knowledge of NY Metro retailers
Category Management experience
Communication skills
Negotiating skills
Organizational skills
Collaborative mindset

Education

Bachelor's Degree

Job description

Overview

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Fresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious, convenient healthy snacks and ready-to-eat salads to health-conscious consumers. Our Company is a passionate group of professionals that care about quality of life, quality of work, and quality of people.

We're building the processes, tools and people needed to fuel our continued growth the North American Market. We are currently looking for a talented individual preferably based in the New Jersey/New York area to manage the independent customer base throughout the Metro NY – working together with a supportive merchandiser team.

Position Summary

The RCM (Regional Customer Manager) is responsible for managing and executing all retail sales initiatives within the NY area, i.e. volume, revenue, market share, and corporate initiatives. The RCM works in a collaborative manner with all functions within the company such as Customer Service, Operations, Marketing and Revenue Finance to exceed volume and revenue targets.

Responsibilities
  • Develop and execute sales plan and budgets that aligns company & distributor strategies/tactics to achieve Business Targets: Volume, Revenue, Market Share and ACV.
  • Analyze monthly customer performance and DC to determine areas for improvement.
  • Present category management data to customers
  • Assist in development of customer pricing protocols
  • Identify, develop, recommend, implement and measure action plans that benefit the customer and the company
  • Influence account activities in all areas to support company objective
  • Manage Marketing Development Funds/ Budgets
  • Manage, coordinate, modify and tailor forecasting/planning processes to customers (distributors) in order to maximize production and customer service and minimize costs.
  • Work and collaborate with in-store personnel and retail operations to improve in-store practices, handling / merchandising.
  • Review new business proposals and develop pricing recommendations.
  • Assist with product pricing strategy and P&L development
  • Develop accurate monthly volume and sales forecast
  • Fulfill Sales Dept. requests for product information and develop sales presentations
  • Resolve pricing issues
Qualifications
  • 5 years of direct and/or indirect selling experience within a consumer-packaged goods company, with an emphasis in Perishables.
  • Strong knowledge of NY Metro retailers as well as Distributors
  • Experience with Category Management
  • Strong communication, selling and negotiating skills.
  • Understanding of value selling, promoting and selling products and services. This includes tactics; presentation skits, sales & negotiating techniques
  • Excellent communication and relationship building skill's, problem solving organizational.
  • Strong technical and organizational skills
  • Collaborative & results/goal oriented'
  • Understands the important rote of Category Management and implementing the strategic management of product groups through retailer partnerships, which aims by satisfying consumer and shopper needs
  • Bachelor\'s Degree is preferred
Other Information

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales, Customer Service, and Business Development
Industries
  • Food and Beverage Manufacturing and Consumer Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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