Regional Credit Supervisor

Elan Partners; Fort Worth (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Élan Partners is seeking an experienced Regional Credit Supervisor to lead a North American credit team in Ft. Worth. You will oversee credit analysis, collections, and reconciliations while coaching analysts and assistants to meet performance goals.

You will review credit-line decisions, monitor collections, and report to senior leadership. The role emphasizes collaboration with Sales, Finance, and other partners in a fast-paced environment.

Qualifications

• 5+ years of commercial B2B credit and collections experience.
• 1–3 years of supervisory or team-lead experience strongly preferred.
• Experience supervising teams of three or more is highly desirable.
• Experience with accounting systems and accounts receivable processes preferred.
• NACM certification is a plus.
• Spanish-language proficiency is a plus.
• Strong commercial B2B credit and collections experience.
• Hands-on experience with commercial credit-line approvals and customer collections.
• Ability to read and analyze company financial statements to support credit decisions.

Responsibilities

• Supervise the daily activities of a regional credit team responsible for commercial credit analysis, collections, account reconciliation, and achievement of performance goals.
• Provide day-to-day coaching, training, and support to Credit Analysts and Assistants.
• Ensure credit-line approvals and recommendations are well researched, documented, and consistent with established credit policies.
• Monitor collection activity and help ensure timely resolution of past-due accounts.
• Ensure accurate customer account reconciliations and adherence to established credit and collections policies and procedures.
• Prepare, analyze, and communicate regular accounts receivable performance and status reporting to Credit leadership and Sales management.
• Manage collection, deduction, and account issues escalated by the credit team and elevate significant financial risks to appropriate leadership.
• Research and analyze customer credit history, payment performance, financial statements, and other relevant information to support credit-line decisions.
• Assist with hiring, onboarding, training, and development of Credit team members.
• Establish individual performance goals and prepare employee performance reviews.
• Identify and recommend workflow and process improvements that increase efficiency, accuracy, and quality.
• Collaborate closely with Sales, Sales Operations, Finance, Product, and other internal business partners.
• Communicate customer, credit, and collection issues professionally and effectively to management.
• Participate in departmental initiatives and special projects as needed.

Skills

Credit analysis

Collections

People leadership

Financial statement analysis

Team supervision

Communication

Coaching

Education

Bachelor's Degree

Tools

Accounting systems

Accounts receivable processes

Job description

Title: Regional Credit Supervisor – Ft. Worth

Direct Hire Opportunity

No Sponsorship

Hybrid - 4 Days Onsite, 1 Day Remote

Our client, a well-established global organization, is seeking an experienced Regional Credit Supervisor to join its North American Credit & Collections organization.

This role provides day-to-day leadership for a team of Credit Analysts and Credit Assistants. The Supervisor will combine hands-on commercial credit and collections expertise with people leadership, financial analysis, reporting, and cross-functional partnership.

This is an excellent opportunity for an experienced commercial credit professional who enjoys remaining close to the work while also coaching and developing a team.

Requirements:

• 5+ years of commercial B2B credit and collections experience.
• 1–3 years of supervisory or team-lead experience strongly preferred.
• Experience supervising teams of three or more is highly desirable.
• Experience with accounting systems and accounts receivable processes preferred.
• NACM certification is a plus.
• Spanish-language proficiency is a plus.
• Strong commercial B2B credit and collections experience.
• Previous experience supervising, leading, or mentoring credit professionals.
• Hands-on experience with commercial credit-line approvals and customer collections.
• Ability to read and analyze company financial statements to support credit decisions.
• Understanding of accounts receivable and basic accounting principles.
• Working knowledge of commercial collections practices and applicable requirements.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to coach employees, establish performance expectations, and hold team members accountable.
• Strong interpersonal skills and the ability to work effectively with customers, Sales teams, and management.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, follow-through, and deadline management.
• Ability to manage multiple priorities and interruptions in a fast-paced environment.
• Professional judgment and the ability to work independently.
• Bachelor's Degree Required

Responsibilities:

• Supervise the daily activities of a regional credit team responsible for commercial credit analysis, collections, account reconciliation, and achievement of performance goals.
• Provide day-to-day coaching, training, and support to Credit Analysts and Assistants.
• Ensure credit-line approvals and recommendations are well researched, documented, and consistent with established credit policies.
• Monitor collection activity and help ensure timely resolution of past-due accounts.
• Ensure accurate customer account reconciliations and adherence to established credit and collections policies and procedures.
• Prepare, analyze, and communicate regular accounts receivable performance and status reporting to Credit leadership and Sales management.
• Manage collection, deduction, and account issues escalated by the credit team and elevate significant financial risks to appropriate leadership.
• Research and analyze customer credit history, payment performance, financial statements, and other relevant information to support credit-line decisions.
• Assist with hiring, onboarding, training, and development of Credit team members.
• Establish individual performance goals and prepare employee performance reviews.
• Identify and recommend workflow and process improvements that increase efficiency, accuracy, and quality.
• Collaborate closely with Sales, Sales Operations, Finance, Product, and other internal business partners.
• Communicate customer, credit, and collection issues professionally and effectively to management.
• Participate in departmental initiatives and special projects as needed.