Regional Conveyor Field Tech - Travel-Ready & Hands-On

Intralox; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Intralox is seeking a SERVICE+ Technician to cover Minnesota and Wisconsin, centered on Rochester, MN. The role requires a strong mechanical background to support low-tension polymer belting technology in conveyor applications and to manage a 5–6 hour radius territory with some North American travel.

The ideal candidate has excellent verbal and written communication skills, enjoys building relationships with maintenance managers, and can generate detailed customer-facing reports.

Qualifications

• High school diploma or equivalent; further education is a plus
• At least two years manufacturing, mechanical or agricultural experience
• Strong mechanical background, ideally with experience in processing or conveying equipment
• Excellent English verbal and written communication skills
• Willingness to travel regionally across North America; some trips to Canada

Responsibilities

• Support and promote low-tension polymer conveyor belt applications
• Effectively communicate and build relationships with account managers and customers
• Support, coordinate and perform belt installations in customer facilities
• Troubleshoot and correct problem installations or applications in the field
• Find solutions on-the-fly; determine and communicate opportunities
• Provide technical assistance and training to salespeople and customers remotely by phone, reports, webcasts, and in person at customer facilities
• Inspect conveyors to gather detailed technical information on opportunities for improvement
• Communicate belt and conveyor recommendations verbally and in written reports
• Arrange and execute efficient travel on short notice, including nights and weekends
• Occasionally perform belt performance program calculations
• Maintain the professional appearance and safe operation of the service van and equipment
• Service emphasis upon Food customers in a particular geographic region in North America
• Periodic air travel required, reasonable access to regional airport
• Relentless self-evaluation, continuous improvement, and striving for improved customer touches

Skills

Mechanical background

English communication

Prioritization

Customer service

Driving

Education

High school diploma or equivalent

Further education a plus

Tools

OSHA safety training

Job description

Intralox is seeking a SERVICE+ Technician to cover Minnesota and Wisconsin, centered on Rochester, MN. The role requires a strong mechanical background to support low-tension polymer belting technology in conveyor applications and to manage a 5–6 hour radius territory with some North American travel.

The ideal candidate has excellent verbal and written communication skills, enjoys building relationships with maintenance managers, and can generate detailed customer-facing reports.