Regional Compliance Manager (Hybrid -Marlborough, MA)

Quest Diagnostics Incorporated; Marlborough (MA); Sur place; USD 110 000 - 125 000; Plein temps

Avantages offerts par ce poste

Day 1 Medical

Vacation and Health/Flex Time

401(k) match

Performance bonus

Résumé du poste

Quest Diagnostics is seeking a senior compliance professional to lead regional programs, drive policy adoption, and guide complex investigations across laboratories in the region.

You will partner with Corporate and senior leadership, manage audits, training, and monitoring programs, and ensure adherence to federal and state regulations while supporting business partners and operational teams.

Qualifications

• 7+ years in healthcare with compliance, billing, operations or medical technology.
• Experience conducting audits and communicating findings.
• Leadership or technical leadership experience preferred.
• Experience with Quest Lab Information System and related business systems desirable.
• Demonstrated program management experience.

Responsabilités

• Support Regional Compliance Director and guide on complex issues.
• Oversee compliance procedures and processes implementation.
• Respond to internal/external customers on policies and solutions.
• Provide day-to-day compliance support to Director-level colleagues.
• Assist with legal/compliance issues with Corporate and Senior Leadership.
• Assist investigations and implement corrective action including training.
• Deliver live trainings and communications on policies and regulations.
• Manage audit requests for the region under Regional Director supervision.
• Oversee Compliance Monitoring Program and conduct site visits.
• Coordinate compliance staff activities per Regional Director.
• Prepare documents for third-party audits, depositions and lawsuits.

Connaissances

Regulatory compliance

Auditing

Leadership

Cross-functional collaboration

Formation

B.S. in Medical Technology

CHC or CHPC certification

Outils

Quest Lab Information System

Description du poste

Job Description

Pay Range: $110,000 - $125,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

At the direction of the Regional Compliance Director, responsible for communicating, training, driving and proactively monitoring compliance with all applicable federal and state laws, regulations, policy directives and ethical requirements at the laboratories within the region.

Responsibilities:

• Actively support the Regional Compliance Director, including the ability to function as a substitute at business partner meetings and to provide guidance on complex issues
• Management of compliance related areas including implementation of procedures and processes
• Respond directly to internal/external customers regarding policies and assist them in finding solutions to business problems
• Provide day-to-day Compliance support to Director-level colleagues
• Assist in addressing Legal and Compliance issues in conjunction with Corporate departments and Senior Leadership / Executives within the Region
• Assist in the investigation of any reports (IRs) or evidence of misconduct or non-compliance, and implementation of corrective action including training and retraining
• Live training and communication to Quest employees on relevant policies, procedures and regulations
• Manage all Audit requests, activities and requirements for the Region under supervision of the Regional Director
• Manage the Compliance Monitoring Program and conduct site visits, as needed
• Coordinate activities of Compliance staff at the direction of the Regional Compliance Director
• Manage document assembly for third-party reimbursement audits; depositions and lawsuits; subpoena document production

Qualifications:

Education:

• B.S. in Medical Technology, Business Administration or experience
• CHC or CHPC certification desirable

Work Experience:

• 7+ years in the healthcare industry with a background in compliance, billing, operations and/or medical technology
• Experience conducting audits and communicating findings
• Experience supervising or providing technical leadership to others highly preferred
• Experience with Quest Lab Information System and related business systems highly desirable
• Demonstrated program management experience

Attributes:

• Understanding of all federal and state fraud and abuse laws and regulations
• Training, facilitation and presentation skills, including the ability to draft training materials
• Detailed knowledge of Compliance Policies and ability to explain and apply the policies to diverse fact patterns
• Knowledge of sales and billing policies and processes
• Demonstrated leadership, multi-tasking, communication and project management skills
• Understanding of all aspects of lab operations
• Combination of strong analytical skills and the demonstrated ability to translate analytical insights into proposed operational or strategic changes
• Excellent interpersonal, presentation, and facilitation skills
• Proven ability to be able to communicate and collaborate cross functionally multiple cross-functional groups and diverse personalities

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.