Regional Community Director - Affordable

Property Management Inc.; Camp Hill (Cumberland County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee-owned company

401(k) with employer match

Medical/Dental/Vision insurances

Disability insurance

Generous PTO

Paid Holidays

Referral bonus program

Advancement opportunities

Job summary

Property Management, Inc. (PMI) is hiring in Camp Hill, PA for a Regional Community Director, Affordable Housing.

This role oversees operational and financial management of scattered site apartments within Pennsylvania and requires in-person presence in Central Pennsylvania. Ideal candidates have extensive affordable housing and large multi-family management experience, plus strong leadership and financial skills to drive NOI, budgets, and client satisfaction.

Qualifications

• BA/BS degree required.
• 3-5 years affordable housing experience (Section 8, RD, Tax Credit, etc.).
• 3-5 years of large multi-family property management (500+ units) experience.
• 5-7 years of people management experience.

Responsibilities

• Ensure occupancy targets are achieved through leasing and resident retention.
• Create value for clients by meeting NOI and revenue goals.
• Oversee annual budget process and monthly owner reports.
• Lead and participate in hiring, performance reviews, and succession planning.
• Foster relationships with clients and vendors to support operations.
• Ensure resident satisfaction and effective reputation management.

Skills

Leadership

Budgeting

Vendor management

Communication

Analytical skills

People management

Strategic planning

Team collaboration

Education

BA/BS degree

Tools

Yardi

Job description

Description

NOW HIRING IN CAMP HILL, PA!

Property Management, Inc. (PMI) has a rare opportunity for a motivated individual looking to join a growing company as an employee owner. PMI manages over $4 billion of real estate assets and has over 30,000 customers and 360 clients. When you join PMI, you are joining a stable and growing employee-owned management company at the forefront of the real estate industry and that has been in business for over 55 years. The Regional Community Director, Affordable Housing will oversee operational and financial management of scattered site apartment communities within Pennsylvania. Desired candidates should be located in Central Pennsylvania, as this is not a remote position.

Rate

Based on experience.

Hours

Monday through Friday, 8:00 am - 5:00 pm.

Benefits

• We are an EMPLOYEE-OWNED COMPANY! Earn company stock at no cost to you.
• 401(k) with employer match.
• Medical/Dental/Vision insurances.
• Short-Term and Long-Term Disability options (some company paid!).
• Generous PTO.
• Paid Holidays.
• Employee bonus referral program.
• Advancement opportunities.

Role and Responsibilities

• Ensure occupancy targets are achieved through leasing and resident retention.
• Create value for clients through meeting NOI and revenue goals.
• Partner with facilities and leadership teams to ensure physical assets are operating at peak performance levels.
• Oversee and contribute to annual budget process.
• Maintain general knowledge of any new development or sales transactions in geographic market under management. Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio.
• Preparation of monthly owner’s reports and quarterly financial reviews with Senior Vice President, Residential Division.
• Proactively build and maintain strong relationships with clients and vendors.
• Ensure operation execution yields consistently strong resident satisfaction survey results.
• Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses.
• Ensure each property provides/builds value for the client.
• Effectively leverage talent within portfolio, promoting from within while supplementing with external talent that exemplifies the PMI brand.
• Leverage a succession plan to develop talent and anticipate needs.
• Actively participate in the hiring process.
• Empower managers to work collaboratively to accomplish business goals and establish best practices.
• Manage performance issues in a timely and effective manner.
• Conduct annual performance evaluations for each Community Director within assigned portfolio and submit the evaluations to the Senior Vice President, Residential Division.
• Ensure that annual performance evaluations for community personnel are being conducted by Community Directors and submitted in a timely fashion.
• Make written salary and merit increase recommendations for personnel within assigned portfolio the Senior Vice President, Residential Division.
• Foster a diverse and inclusive workplace.
• Work closely with community teams in the implementation and execution of PMI programs that yield results while enhancing brand alignment.
• Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio. Work with Leasing Director to ensure proper ROI on marketing outreach.
• Assist in pitching business to prospective new clients.

Requirements

• 1-3 years in a Regional Portfolio Manager role strongly preferred.
• 3-5 years affordable housing experience (Section 8, RD, Tax Credit, etc.).
• 3-5 years of experience in large multi-family property management (500+ units) required.
• 5-7 years of people management experience.
• BA/BS degree required.
• 3rd party management experience preferred.
• Proficiency with property management software platforms, preferably Yardi.
• Strong, positive, motivational leadership style in managing multiple teams to success.
• Strong communication and presentation skills.
• Proven track record of ability to build consensus among diverse stakeholders.
• Strong financial aptitude and analytical skills.
• ARM designation desired (CPM designation preferred) but neither is required.
• Analytical skills necessary in order to manage moderately complex task assignments and provide direction/support to subordinates in task performance.
• Pennsylvania Real Estate Salesperson License preferred (required within 12 months of hire date).
• Valid PA driver’s license, insurance, and reliable transportation required.