Regional Collections Associate: Impactful Receivables Pro

Ryder System, Inc.; Annapolis (MD); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Full benefits package

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Regional Collections Associate to manage regional collections for a portfolio of accounts.

You will contact customers to collect payments, negotiate term changes, analyze disputes, and coordinate with Operations, Sales, and Rental leaders to minimize bad debt and maximize cash flow. The role emphasizes strong communication, problem solving, and independent work within a fast-paced environment, with a focus on improving DRO and delinquency metrics while protecting

Qualifications

• HS diploma/GED required.
• Associate's degree preferred in business, accounting, financial or related field.
• Bachelor's degree preferred in business, accounting, financial or related field.
• One year or more in commercial collections required.
• Two years or more in accounting/financial with the HS Diploma required.
• 0 to One year in accounting/financial with the Associate's/Bachelor's degree required.
• Demonstrated knowledge of commercial collections process intermediate required.
• MS Office Suite intermediate required.

Responsibilities

• Contacts customers to solicit payment and negotiate cessation of services.
• Analyze disputes and deductions to resolve amounts due to Ryder.
• Provide updates on receivables via calls and meetings with leadership.
• Participates in projects or focus groups related to collections and billing.

Skills

Problem solving

Communication

Time management

Team player

Technical aptitude

Customer relationships

Detail oriented

Decision quality

Client focus

Follow-up

Education

HS diploma/GED

Associate's degree preferred

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Ryder System, Inc. is seeking a Regional Collections Associate to manage regional collections for a portfolio of accounts.

You will contact customers to collect payments, negotiate term changes, analyze disputes, and coordinate with Operations, Sales, and Rental leaders to minimize bad debt and maximize cash flow. The role emphasizes strong communication, problem solving, and independent work within a fast-paced environment, with a focus on improving DRO and delinquency metrics while protecting