Regional Collections Associate — Drive Cash Flow & DSO Reduction

Ryder System, Inc.; Atlanta (GA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. seeks a Regional Collections Associate to manage a regional portfolio of accounts and maximize cash flow by reducing Days Revenue Outstanding and delinquency.

You will communicate with customers, analyze disputes, and coordinate with Operations, Rental, and Sales to protect Ryder's financial interests. In this role you will lead collections activities, negotiate payment terms, monitor performance, and participate in projects to improve AR metrics while maintaining customer

Qualifications

• H.S. diploma/GED required.
• Associate's degree preferred in business, accounting, financial or related field.
• Bachelor's degree preferred in business, accounting, financial or related field.
• One (1) year or more in commercial collections required.
• Two (2) years or more in accounting/financial with the H.S. Diploma required.
• 0 to One (1) year in accounting/financial with the Associate's/Bachelor's degree required.
• Demonstrated knowledge of commercial collections process intermediate required.
• MS Office Suite intermediate required.

Responsibilities

• Contacts customers to solicit payment, negotiate cessation of services, obtain information on deductions, and determine contract defaults.
• Uses information from customers to analyze disputes and deductions to facilitate resolution of amounts due.
• Provide regular updates on receivables to Finance, Operations, Sales, and Rental leadership, including bad debt forecasting.
• Participates in projects, committees or focus groups related to enhancements in Collections, AR, Customer Service, and Billing.
• Develop documentation and user manuals as directed.
• Mitigate losses, improve receivables metrics and save customer relationships.
• Analyze all financial/credit/operational data to plan and execute collections strategies.
• Performs other duties as assigned.

Skills

Independent work

Problem solving

Verbal & written communication

Relationship building

Multitasking

Time management

Technical aptitude

Quality oriented

Decision making

Customer relationships

Detail oriented

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

MS Office

Job description

Ryder System, Inc. seeks a Regional Collections Associate to manage a regional portfolio of accounts and maximize cash flow by reducing Days Revenue Outstanding and delinquency.

You will communicate with customers, analyze disputes, and coordinate with Operations, Rental, and Sales to protect Ryder's financial interests. In this role you will lead collections activities, negotiate payment terms, monitor performance, and participate in projects to improve AR metrics while maintaining customer