Regional Collections & Credit Specialist

Ryder System, Inc.; Montpelier (VT); Remote; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Paid time off

Job summary

Ryder System, Inc. seeks a Regional Collections Associate to manage a regional portfolio, maintain customer contact, and maximize financial results by reducing Days Revenue Outstanding and delinquency.

You will coordinate with Operations, Rental, and Sales to address billing disputes and improve cash flow. The role requires strong communication, problem solving, and independent work skills, with a focus on protecting Ryder's financial interests and customer relationships in a fast-paced

Qualifications

• HS diploma or GED required.
• Associates degree preferred in business, accounting, financial or related field.
• Bachelor's degree preferred in business, accounting, financial or related field.
• One year or more in commercial collections required.
• Two years or more in accounting/financial with the HS Diploma required.
• MS Office Suite intermediate required.

Responsibilities

• Contacts customers to solicit payment and negotiate cessation of services.
• Analyze disputes and deductions to resolve amounts due.
• Provide updates on receivables to leadership via calls and reports.
• Participate in projects related to collections, AR, and billing.
• Develop documentation and user manuals as directed.
• Mitigate losses and preserve customer relationships.

Skills

Independent worker

Problem solving

Communication skills

Relationship building

Time management

Multi-tasking

Technical aptitude

Quality focus

Decision making

Customer relationships

Detail oriented

Education

HS diploma/GED

Associates degree preferred

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Ryder System, Inc. seeks a Regional Collections Associate to manage a regional portfolio, maintain customer contact, and maximize financial results by reducing Days Revenue Outstanding and delinquency.

You will coordinate with Operations, Rental, and Sales to address billing disputes and improve cash flow. The role requires strong communication, problem solving, and independent work skills, with a focus on protecting Ryder's financial interests and customer relationships in a fast-paced