Regional Club Manager

Genesis Health Clubs; Springfield (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

A health club chain in Springfield is seeking a qualified candidate to oversee sales operations across multiple locations. Responsibilities include training staff, conducting sales meetings, and achieving financial growth goals. Ideal candidates should have strong customer service abilities, experience in cash handling, and be CPR certified. This role requires availability on weekends and evenings to ensure club success and profitability. Join us in leading our passionate team at the health club.

Qualifications

• Available to work weekends, evenings, and holidays.
• Must hold current CPR certification or obtain within 60 days.
• Experience in cash handling and credit cards.

Responsibilities

• Set and surpass sales, service, and profit goals.
• Train and motivate staff to achieve club objectives.
• Conduct daily sales meetings to discuss performance.
• Respond to member concerns promptly.
• Assist Club Managers with recruitment and training.
• Maintain and update sales policies and procedures.
• Prepare, submit and monitor annual department budget.
• Maintain professional relationships and respond to member concerns.

Skills

Customer service abilities

Ability to work well with others

Experience in cash handling and credit cards

Education

Current CPR certification

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

This position is responsible for the daily financial growth and sales performance of multiple locations by overseeing all aspects of the sales operations. The execution of all sales operations including the hiring, training and management of all Club Managers in assigned region. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments.

Duties and Responsibilities:

• Ability to set and then surpass sales, service and profit goals
• Train and motivate staff to achieve club objectives
• Conduct daily sales meetings to discuss performance
• Coordinate and manage department staffing levels with all teams
• Assist Club Managers with recruitment, interviewing and training
• Provide direction, set priorities and monitor staff achievement
• Promptly respond to members concerns
• Attend all staff and club meetings and events
• Maintain and update sales policies and procedures
• Prepare, submit and monitor annual budget for department
• Ability to thrive in a competitive, goal-driven environment
• Works closely with retention departments to ensure high participation in the facilities
• Ensures that all required documentation is completed in a timely manner
• Establish and maintain professional relationships with staff
• Ability to respond quickly and appropriately to emergency situations
• Preform other duties and assignments as necessary or required
• Grow dues base and constantly know you dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club and Regional Club Managers

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Job Requirements:

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking