Club Manager

Genesis Health Clubs; Hutchinson (KS); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

A regional health and fitness organization is seeking a Club Manager in Hutchinson, Kansas. This role is pivotal in ensuring the financial growth and sales performance of the club. Responsibilities include overseeing all sales operations, training a motivated team, and responding to member concerns promptly. Candidates should possess customer service abilities, experience in cash handling, and a current CPR certification. This position requires a commitment to professional standards and the ability to foster a strong team atmosphere.

Qualifications

• Must be available to work weekends, evenings, and holidays.
• Ability to stand for long periods and lift up to 35 pounds.
• Ability to communicate effectively with guests and associates.

Responsibilities

• Ensure financial growth and sales performance of the club.
• Achieve monthly and yearly sales goals.
• Train and motivate the team to achieve club objectives.
• Conduct daily sales meetings to discuss performance.
• Recruit, interview, and train new staff.
• Respond quickly to members' concerns and emergencies.

Skills

Customer service abilities

Experience in cash handling and credit cards

Ability to work well with others

Education

Current CPR certification (to be obtained within 60 days)

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Genesis is hiring a Club Manager! This role ensures the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.

Duties and Responsibilities

• Achieve monthly and yearly sales goals
• Train and motivate team daily to achieve club objectives
• Conduct daily sales meetings to discuss performance and objectives with team
• Recruitment, interview and train all new staff
• Report sales activity daily
• Promptly respond to members concerns
• Ensure club meets all standards for cleanliness, maintenance, and safety
• Attend all staff and club meetings and events
• Establish and maintain professional relationships with staff
• Maintain and update sales policies and procedures
• Always know and be aware of club revenues and goals
• Works closely with retention departments to ensure high participation in the facilities
• Ensures that all required documentation is completed in a timely manner.
• Ability to respond quickly and appropriately to emergency situations.
• Perform other duties and assignments as necessary or required
• Grow dues base and constantly know you dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club Managers

Expectations

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Job Requirements

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking