Regional Club Manager

Y A Group Inc; Lexington (KY); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Wellness resources

Job summary

An established industry player is seeking a Regional Club Manager to spearhead the growth and performance of multiple locations. This dynamic role involves overseeing daily operations, managing Club Managers, and driving sales and service excellence. You will have the opportunity to train and motivate staff, implement strategies for success, and foster a team atmosphere. If you thrive in a competitive environment and are passionate about fitness and customer service, this is the perfect opportunity for you to make a significant impact in a thriving organization. Join a company that values professional development and offers a supportive work culture.

Qualifications

• Strong customer service skills and ability to handle cash.
• Experience in training and motivating staff to achieve goals.

Responsibilities

• Oversee daily operations and financial performance of multiple locations.
• Train and manage Club Managers, ensuring high performance and service.

Skills

Customer service abilities

Cash handling experience

Team leadership

Sales goal achievement

Staff training and motivation

Education

CPR certification

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Wellness resources

Position: Regional Club Manager

Reports to: Regional Vice President

Employee Type: Full Time

Job Summary:

This position is responsible for the daily financial growth and performance of multiple locations by overseeing all aspects of the operation. The execution of all operations including the hiring, training and management of all Club Managers in assigned region. Execution and inspection of all operations including the activities of all managers and supporting departments.

Duties and Responsibilities:

• Ability to set and then surpass sales, service and profit goals
• Train and motivate staff to achieve club objectives
• Conduct daily meetings to discuss performance
• Coordinate and manage department staffing levels with all teams
• Assist Club Managers with recruitment, interviewing and training
• Provide direction, set priorities and monitor staff achievement
• Promptly respond to members concerns
• Attend all staff and club meetings and events
• Maintain and update sales policies and procedures
• Prepare, submit and monitor annual budget for department
• Ability to thrive in a competitive, goal-driven environment
• Works closely with retention departments to ensure high participation in the facilities
• Ensures that all required documentation is completed in a timely manner
• Establish and maintain professional relationships with staff
• Ability to respond quickly and appropriately to emergency situations
• Preform other duties and assignments as necessary or required
• Grow dues base and constantly know you dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club and Regional Club Managers

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Job Requirements:

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking