Regional Clinic Supervisor (Hybrid - Region 3 Central/Plains) - Veterans Evaluation Services

Maximus; Houston (TX); Híbrido; USD 75.000 - 95.000; Jornada completa

Descripción de la vacante

Maximus is hiring a Regional Clinic Supervisor to join our Veterans Evaluation Services (VES) team in a hybrid role. You will primarily supervise Clinic Intake Specialists for the Central/Plains region, ensuring clinics are staffed and training is provided.

The position requires onsite work at Houston, TX and El Paso, TX locations with remote work from home. Travel to clinics in Texas and the region is frequent.

Formación

• Bachelor's degree in a relevant field and 3+ years of related professional experience.
• Proficient in Microsoft Word, Outlook, Adobe Acrobat; basic Excel and PowerPoint.
• Knowledge of HIPAA and security requirements.
• Basic knowledge of medical terminology.
• Strong written and verbal communication skills.
• Ability to multitask and delegate.
• Must possess a valid driver's license and reliable transportation.

Responsabilidades

• Oversee Clinic Intake schedules to ensure clinics are staffed.
• Provide guidance and ongoing training to Clinic Intake Specialists.
• Address issues and coordinate with RCM for follow-ups.
• New Clinic Intake onboarding and training.
• Supervise and evaluate staff; ensure wage/hour policy compliance.

Conocimientos

Leadership

Communication

Multitask

Travel availability

HIPAA knowledge

Medical terminology

Microsoft Word

Microsoft Outlook

Adobe Acrobat

Microsoft Excel (beginner)

Microsoft PowerPoint (beginner)

Educación

Bachelor's degree in relevant field

Descripción del empleo

Regional Clinic Supervisor (Hybrid - Region 3 Central/Plains) - Veterans Evaluation Services

General information

Date

City

Remote

Country

United States

Working time

Full-time

Description & Requirements

Maximus is currently hiring for a Regional Clinic Supervisor to join our Veterans Evaluation Services (VES) team. This is a hybrid position that requires you to work both onsite at our brick and mortar clinic locations in Houston TX/El Paso TX, as well as remotely from home. The Regional Clinic Supervisor is responsible for supporting and overseeing a team of Clinic Intake Specialists (CIS) and Sr. Clinic Intake Specialists in the Central/Plains region.

• This position will require frequent amounts of travel to clinics within Texas and other clinics in the region upon business need.
• Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.

Essential Duties and Responsibilities

• Oversee the Clinic Intake schedules on a weekly/daily basis to ensure clinics are staffed.
• Provide support, guidance and ongoing training to Clinic Intake Specialist and Senior Intakes.
• Address issues and concerns of Clinic Intake staff and communicate with RCM any necessary follow up.
• New Clinic Intake onboarding and training.
• Perform supervisory responsibilities including but not limited to the following: identify training needs and development opportunities for subordinates; develop work schedules and assign duties to subordinates to ensure efficiency; discuss job performance concerns with subordinates to identify causes and issues and works closely with the HR on resolving problems; evaluate subordinates' job performance and recommend appropriate personnel action; and ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.

• Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will NOT be exempt from using company provided equipment.
• Must currently and permanently reside in the Continental US
• Must live in or near a commutable distance to Houston, TX

Home Office Requirements Using Maximus Provided Equipment

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
• Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router
• Private work area and adequate power source
• Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

• Proficient in written and verbal communication.
• Proficient in Microsoft Word, Microsoft Outlook, Adobe Acrobat, and beginner knowledge of Microsoft Excel and PowerPoint.
• Ability to multitask and delegate.
• Knowledge of HIPAA and security requirements.
• Basic knowledge of medical terminology.
• Knowledge of company policies and procedures.
• Must possess the desire to assist our wounded veterans with a caring, positive and patriotic attitude.
• Must have a valid drivers’ license and reliable transportation.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .