Regional Clinic Supervisor (Hybrid - Region 3 Central/Plains) - Veterans Evaluation Services

Maximus; Augusta (ME); Hybrid; USD 57,000 - 69,000; Full time

Job summary

Maximus is seeking a Regional Clinic Supervisor for the Veterans Evaluation Services (VES) team. This hybrid role requires on-site work at Houston, TX locations and remote work from home.

You will oversee Clinic Intake Specialists in the Central/Plains region, travel to clinics as needed, and ensure staffing and training standards. The role demands a Bachelor's degree with 3+ years of experience, strong communication, HIPAA knowledge, and proficiency in Word/Outlook with basic Excel/PowerPoint.

Qualifications

• Bachelor's degree in a relevant field with 3+ years of experience or equivalent.
• Proficient in written and verbal communication; HIPAA knowledge.
• Proficient in Word, Outlook, and Adobe; basic Excel/PowerPoint skills.

Responsibilities

• Oversee Clinic Intake schedules to ensure staffing.
• Provide training to Clinic Intake Specialist and Senior Intakes.
• Address issues with staff and coordinate with HR/RCM.
• Onboard and train new Clinic Intake staff.
• Supervise scheduling, performance, wage/hour compliance; ensure rest breaks.

Skills

Communication

Multitasking

HIPAA knowledge

Medical terminology

Driver's license

Education

Bachelor's degree in relevant field

Tools

Microsoft Word

Microsoft Outlook

Adobe Acrobat

Microsoft Excel

PowerPoint

Job description

Maximus is currently hiring for a Regional Clinic Supervisor to join our Veterans Evaluation Services (VES) team. This is a hybrid position that requires you to work both onsite at our brick and mortar clinic locations in Houston TX as well as remotely from home. The Regional Clinic Supervisor is responsible for supporting and overseeing a team of Clinic Intake Specialists (CIS) and Sr. Clinic Intake Specialists in the Central/Plains region.

• This position will require frequent amounts of travel to clinics within Texas and other clinics in the region upon business need.

• Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.

Essential Duties and Responsibilities:

• Oversee the Clinic Intake schedules on a weekly/daily basis to ensure clinics are staffed.

• Provide support, guidance and ongoing training to Clinic Intake Specialist and Senior Intakes.

• Address issues and concerns of Clinic Intake staff and communicate with RCM any necessary follow up.

• New Clinic Intake onboarding and training.

• Perform supervisory responsibilities including but not limited to the following: identify training needs and development opportunities for subordinates; develop work schedules and assign duties to subordinates to ensure efficiency; discuss job performance concerns with subordinates to identify causes and issues and works closely with the HR on resolving problems; evaluate subordinates' job performance and recommend appropriate personnel action; and ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.

'- Please note upon hire, Veteran Evaluation Services (VES) a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will NOT be exempt from using company provided equipment.

• Must currently and permanently reside in the Continental US

• The Regional Clinic Supervisor position supports the Houston area and requires regular on-site presence. Must live in or near a commutable distance to Houston, TX (30-45 minute commutable distance)

Home Office Requirements Using Maximus Provided Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

• Private work area and adequate power source

Minimum Requirements

'- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

• Proficient in written and verbal communication.

• Proficient in Microsoft Word, Microsoft Outlook, Adobe Acrobat, and beginner knowledge of Microsoft Excel and PowerPoint.

• Ability to multitask and delegate.

• Knowledge of HIPAA and security requirements.

• Basic knowledge of medical terminology.

• Knowledge of company policies and procedures.

• Must possess the desire to assist our wounded veterans with a caring, positive and patriotic attitude.

• Must have a valid drivers’ license and reliable transportation.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$62,925

Maximum Salary

$62,925