Regional Client Success Lead - Remote Work

BairesDev; North Carolina; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

Excellent compensation package

Healthcare coverage

Life Insurance

401K Plan

Innovative work environment

Job summary

A leading technology services company is seeking a Regional Client Success Lead to manage client relationships and ensure satisfaction. You'll guide account managers and develop strategies to drive growth. Candidates should have experience in client services and team leadership, preferably in the IT sector. The position offers competitive compensation, healthcare coverage, and opportunities for professional growth in a diverse work environment.

Qualifications

• Experience in client services roles with success in managing business relationships.
• Background in team leadership or mentoring.
• Experience in the IT or technology services industry.
• Consultative approach with business development skills.
• Good level of English.

Responsibilities

• Develop and maintain strong client relationships that support revenue growth.
• Act as a client advocate, ensuring quality service delivery.
• Research and evaluate opportunities for client expansion.
• Research and evaluate opportunities for client expansion using data-driven approaches.
• Collaborate with cross-functional teams to align solutions with client needs.

Skills

Client relationship management

Team leadership

Business development

Data-driven decision making

Consultative approach

Tools

CRM systems

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Regional Client Success Lead at BairesDev

We are looking for a Regional Client Success Lead to join our team and support client relationship management for our regional accounts. You will work with a talented team to help manage client portfolios and projects. Your focus on client success strategies will help drive growth, strengthen relationships, and ensure client satisfaction across our services.

What You’ll Do:

• Develop and maintain strong client relationships that support revenue growth and retention.
• Act as a client advocate, ensuring quality service delivery while identifying expansion opportunities.
• Guide and support a team of account managers, helping with client retention and project oversight.
• Research and evaluate opportunities for client expansion using data-driven approaches.
• Collaborate with cross-functional teams to ensure client satisfaction and align our solutions with their business needs.

What We’re Looking For:

• Experience in client services roles with success in managing business relationships.
• Background in team leadership or mentoring.
• Experience in the IT or technology services industry.
• Client services background with consultative approach and business development skills.
• Good level of English.

What We Offer:

• PTO.
• An excellent compensation package, including base salary and commissions — well above the market average.
• Healthcare coverage (Vision and Dental).
• Life Insurance.
• 401K Plan.
• Strong sales operations, and travel & events coordination teams within the company to support your role.
• You can grow at the speed of your learning curve.
• Diverse and multicultural work environment.
• An innovation-driven environment that provides the support and resources for its professionals to thrive.

Join a global team where your unique talents can truly thrive! Apply now!