Regional Clerical Manager: KPI & Projects Lead

Allied Universal; North Charleston (SC); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k)

Paid training

Paid holidays

Flexible PTO

Great culture and work/life balance

Job summary

Allied Universal is seeking a Client Billed Clerical Manager to support regional leadership by tracking deliverables, deadlines and KPI achievement. The role emphasizes cross-functional coordination, reporting, and process improvement in a dynamic security and facilities services environment.

You'll lead administrative teams, develop training materials, and manage reports and expense processing. This full-time position offers medical/dental/vision, 401(k), paid training, and strong work-life

Qualifications

• Bachelor’s degree in Business Administration, Criminal Justice, or a related field.
• Associate’s Degree in Business Administration, Criminal Justice, or a related field with a minimum of three (3) years of administrative management experience
• High school diploma or equivalent with a minimum of five (5) years of administrative management experience
• Administrative management experience in an office setting
• Highly proficient in all Microsoft Office applications and able to effectively utilize multiple systems and applications
• Ability to work with new or existing presentations to create and deliver appealing, persuasive, and effective presentations
• Demonstrated problem solving, confidence and decision-making ability to manage shifting priorities, demands and timelines in a fast-paced environment
• Strong financial skills with the ability to analyze data and report on regional metrics
• Ability to prioritize workload based on urgency; able to delegate time sensitive tasks and communicate to a range of audiences including to executive management
• Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no morethan one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

Responsibilities

• Ensure direct and indirect reports meet company standards pertaining to quality of work performed on an ongoing basis
• Develop and implement training materials; regional processes and procedures
• Lead strategic projects; direct the work of regional management; establish and delegate deadlines
• Develop and support the implementation of performance improvement plans
• Coordinate and collaborate with cross-functional teams to define project plans, timelines, and deliverables
• Partner with regional leaders to complete client-based projects, identifying areas for improvement
• Create, track, and maintain various weekly, monthly, and quarterly reports utilizing internal systems and dashboards
• Provide administrative support as assigned by the region, to include submitting travel arrangements, printing, copying, processing invoices and submitting expense reports
• Prepare and distribute correspondence, memos, reports, and other documents as requested

Skills

Microsoft Office

Data analysis

Presentation skills

Education

Bachelor’s degree in Business Administration, Criminal Justice, or a related field

Associate’s Degree in Business Administration, Criminal Justice, or a related field with a minimum of three (3) years of administrative management experience

High school diploma or equivalent with a minimum of five (5) years of administrative management experience

Tools

Microsoft Excel dashboards

Job description

Allied Universal is seeking a Client Billed Clerical Manager to support regional leadership by tracking deliverables, deadlines and KPI achievement. The role emphasizes cross-functional coordination, reporting, and process improvement in a dynamic security and facilities services environment.

You'll lead administrative teams, develop training materials, and manage reports and expense processing. This full-time position offers medical/dental/vision, 401(k), paid training, and strong work-life