Regional Branch Director

Corporate Care Restoration & Maintenance; San Bruno (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Corporate Care Restoration & Maintenance is seeking a results-driven leader to oversee regional sales and operations in the California market. The role emphasizes growing sales, retaining clients, and ensuring profitable branch performance while maintaining safety and quality standards.

You will supervise the regional team, drive professional development, manage client relationships, and align with corporate goals. Travel locally and nationally as needed, and model transparent communication.

Qualifications

• Bachelor's degree in Business or related field is required.

Responsibilities

• Manage regional sales and operations across the applicable market.
• Monitor and achieve branch profitability and client retention.
• Lead and develop the branch team and ensure professional development.
• Oversee safety compliance, training, and enforcement.
• Communicate goals and performance to staff and leadership.
• Forecast labor, budget adherence, and cost control.
• Build strong client relationships and pursue new opportunities.

Skills

Sales leadership

CRM knowledge

Microsoft Office

Staff development

Communication

Time management

Education

Bachelor's degree in Business or related field

Tools

CRM

Microsoft Office

Job description

This position is responsible for the overall sales activities and operational delivery in the applicable market. Accountabilities include, but not limited to, own sales growth and client retention; monitor, achieve and maintain branch profitability; safety compliance, training, and enforcement; and be accountable for the team and own each team member’s professional development.

EDUCATIONAL REQUIREMENTS

• Bachelor's degree in Business or related field required

EXPERIENCE REQUIREMENTS

• 5+ years in the service industry, facilities management, property management, retail experience required
• Demonstrated knowledge of industry history, evolution, capabilities, competencies, clients, strategic partners, sales and delivery processes
• Demonstrated knowledge of real estate professional service providers functions, needs and associated functionally unique value propositions for opportunity positioning and development
• Advanced skills in Microsoft Office suite required; CRM knowledge and usage plus
• Supervisory/management experience and an understanding of financial reporting
• Professional presence and personal presentation skills
• Proven track record of successfully meeting sales goals
• Demonstrated ability to manage changing priorities, projects, personal time management to achieve desired objectives while meeting deadlines
• Ability to communicate verbally and in writing to work collaboratively with others at all levels throughout the enterprise with transparency, clarity and full disclosure
• Leading high performing teams
• Understanding and owning the P & L statement
• Ability to adjust schedule to meet business needs, including local and national travel
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to maintain poise, tact and diplomacy required
• Ability to adjust scheduled to meet business needs
• Ability to adjust schedule to meet business and client needs

ACCOUNTABILITIES AND RESPONSIBILITIES

• Responsible for all aspects of regional business operations, including performance, control of cash, inventory and security, customer service, and management of staff
• Track, analyze and take action to improve branch performance by meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities with staff to ensure positive results
• Develops and increases sales revenue to meet and exceed assigned targets
• Keeps informed of new products, services, and other general information of interest to customers. Checks on competitive activity and develops new ways to increase revenue
• Gathers and analyzes customer needs and interests; builds strong business relationships and provides solutions to challenges
• Promotes the company and sales activities through involvement in networking groups and industry organizations
• Provides customers with clear and easy to understand information pertaining to all of our high quality services
• Delivers and follows up on bid packages to ensure that clients have enough information to make an informed decision
• Successfully communicates Company’s commitment to quality and customer service
• Maintains open lines of communication with internal staff
• Troubleshoots problems regarding products and services provided. Answers questions from customers and handles complaints
• Assists with the planning of sales exhibits. Attends trade shows. Participates in education and training conferences on selling and marketing programs
• Work a flexible schedule based on customer and business needs, including weekends, nights, and holidays
• Responsible for the safety performance of the branch
• Oversees the assurance of quality of work being performed during all shifts and inspects job sites to assure the quality of work is to customer’s satisfaction
• Forecasts, schedules, and monitors labor to be consistent with sales and productivity guidelines and wage budgets; creates action plans to address cost control issues
• Communicate issues, concerns and questions to supervisor

EXPECTED RESULTS

• Effectively manage all aspects of branch sales, operations and client relations
• Continuous, timely communication with branch leadership and dissemination of information to all levels of the branch team
• Alignment with and development of referral lead generation in support of selling efforts to ensure branch sales goals and profit objectives are achieved
• Effectively manage business development and client relationships to increase our client share by establishing new lines of service/solution opportunities through which to go deep-and-wide in creating sustainable and scalable strategic account client-for-life relationships
• Ongoing consistent, accurate and transparent communication with branch team
• Adherence to, lives by, and exemplifies core values, ethics and all policies and procedures