District Executive

Valley National Bank; Totowa (NJ); On-site; USD 120,000 - 190,000; Full time

Job summary

Valley National Bank is seeking a Regional Leader to oversee 15-17 retail branches in the New Jersey region. You will coach Branch Managers, drive performance, and push growth in deposits, loans and wallet share while maintaining a culture of accountability and excellent customer service.

Responsibilities include strategic planning, implementing sales plans, managing expenses, and collaborating with other business lines to meet client financial needs.

Qualifications

• Demonstrated leadership and coaching ability.
• Experience driving sales growth and performance across multiple locations.
• Strong strategic planning and execution skills.

Responsibilities

• Oversee performance, growth and sales for 15-17 branch locations within a region.
• Coach and develop Branch Managers to sustain high performance and operational excellence across branches.
• Foster a high-performance culture focused on accountability, engagement, recognition and continuous improvement.
• Drive small business and consumer deposit growth through lead generation, outreach and community engagement.
• Monitor key sales metrics and take actions to sustain or improve results.
• Visit branches regularly to coach leaders and develop branch teams for better customer engagement and wallet share growth.
• Ensure swift, professional remediation of customer concerns.
• Develop and maintain centers of influence to increase referrals and strengthen consumer, mortgage and SMB loan/deposit pipelines.
• Set and manage branch-to-branch objectives and action plans to hit regional targets.
• Provide leadership, training, coaching, and succession planning for all regional associates.
• Promote a customer-centric culture across branches and deliver exceptional client experiences.
• Control expenses and attrition while maximizing regional revenue opportunities.
• Lead performance evaluations for Branch Managers and advise on salary recommendations.
• Oversee recruiting and hiring to build a strong regional team and high-potential talent.
• Ensure compliance with CRA obligations and regional service requirements.
• Collaborate across business lines to meet holistic client financial needs.

Skills

Leadership

Coaching

Sales growth

Strategic planning

Job description

Responsibilities include but are not limited to:

• Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
• Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
• Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
• Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
• Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
• Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
• Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
• Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
• Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
• Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
• Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
• Control expenses and attrition while maximizing revenue opportunities throughout the region.
• Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
• Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
• Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
• Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.