Branch Manager

FTSi.Tech; Houston (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

FTSi.Tech is seeking a Branch Manager in Houston to lead business development, attract new profitable customer relationships, and expand existing accounts. You will guide strategy with the Director of Sales, own customer acquisitions, and collaborate with internal operations to meet client needs.

The role requires proficiency in MS Office, strong analytical skills, and experience in transportation or supply chain management, aiming to drive profitability and team performance.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• Transportation or supply chain related experience preferred.
• Proficient with Microsoft applications including Excel, Outlook, Word, PowerPoint, and financial modeling.
• Experience with supply chain management concepts including operations, optimization, logistics, and transportation.
• Effective customer service skills with the ability to service internal and external customers.
• Ability to develop customer solutions spanning multiple transportation modes.

Responsibilities

• Identify and generate new sales opportunities through phone, internet, fieldwork, referrals, and networking.
• Perform site visits and onboard new customers to build relationships.
• Collaborate with internal stakeholders to identify capital investments opportunities.
• Develop, execute, and report on internal KPIs to drive continuous improvement.
• Assist leadership with expanding existing logistics service offerings.
• Create a high-performance team atmosphere emphasizing integrity, humility, and productivity.
• Work with operating units to develop joint approaches to customer development and growth.
• Meet customer needs by delivering safe, timely, and profitable solutions.

Skills

Business development

Sales knowledge

Negotiation skills

MS Excel

Customer service

Logistics

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Outlook

Word

PowerPoint

Financial modeling

Job description

The Branch Manager is responsible for business development activity to attract new profitable

customer relationships, as well as expanding and maintaining business with existing customers.

This position plays a critical role in providing quality service to customers, encouraging team

morale and performance, while maintaining a positive culture within internal teams. It is

essential for the Director of Sales to provide strategy and direction to support growth. This

position has varied responsibilities including taking ownership of current customer and

prospective accounts along with collaborating with internal operations team to make sure

customers' needs are being met.

• Bachelor's degree preferred or equivalent combination of education and experience
• Transportation or supply chain related experience preferred

Preferred Requirements:

• Business development, personal training, sales knowledge, highway service knowledge, and negotiating skills recommended
• Proficient with Microsoft applications inclusive of Microsoft Excel, Outlook, Word, PowerPoint, and financial modeling
• Experience with supply chain management concepts including operations, optimization, logistics, and transportation
• Effective customer service skills and the ability to service both internal and external customers
• Proficient in putting together customer solutions that span across multiple modes of transportation
• Experience with project management with fiscal accountability
• Communicate effectively and regularly with Management on goals, challenges, and objectives using a high level of proficiency in verbal, written, and listening skills
• Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
• Knowledgeable in standard industry practices, trends, and operational requirements
• Experience with data mining, quantitative analysis, descriptive and inferential/predictive analysis, and forecasting

Responsibilities:

• Identify and generate new sales opportunities through phone, internet, fieldwork, referrals, and industry networking
• Perform site visits and onboard new customers to build relationships with customers
• Work with internal stakeholders to share ideas and identify capital investments opportunities
• Develop, execute, and report on internal Key Performance Indicators (KPIs) to drive continuous improvement
• Assist leadership with developing and expanding existing logistics service offerings
• Create a high-performance team atmosphere that fosters integrity, humility, drive innovation, high productivity, and low turnover
• Work with other operating units to develop joint approaches to customer development and growth
• Meet customer needs and expectations by delivering solutions in a safe, timely, and profitable way
• Review weekly/monthly sales activities and prospective customers with direct leadership channels
• Grow, quantify, and review detailed financial plans, profit and loss income statement and adherence to the EBITDA plan
• Develop and communicate long term vision to customers while accounting for changing market dynamics