Regional Biomedical Engineer — Clinical Specialist

Brainlab; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Brainlab based in New York is seeking a Biomedical Engineer (Regional Clinical Specialist) to deliver on-site consulting to physicians and OR staff, optimizing Brainlab IGS products and supporting complex cases from installation to go-live.

The role requires 1–3 years in healthcare technical support, 1–2 years in healthcare sales, a relevant BS, and at least 50% travel for the first six months. Compensation ranges from USD 65,000 to 80,000 per year with full benefits.

Qualifications

• Bachelor’s degree in one of the listed biomedical/clinical fields.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
• 1-2 years minimum sales experience with a healthcare company preferred.
• Proficiency with Microsoft Office and related PC software.

Responsibilities

• Provide on-site consulting and guidance to physicians and OR personnel during surgery to maximize Brainlab product efficiency.
• Manage and maintain install base, including basic 3rd party integrations.
• Analyze and resolve product issues via Salesforce with detailed analysis and documentation.
• Contribute to quality improvement by recommending product modifications.
• Provide clinical case coverage and support for complex cases and go-live launches.
• Drive customer utilization through unique workflows and applications.
• Act as escalation point for clinical regional issues.
• Train physicians and hospital staff on Image Guided Surgery (IGS) products and services.
• Develop and conduct training programs for hospital staff.
• Maintain ongoing liaison with customers to assess satisfaction and usage.
• Collaborate with Application Consultant to increase revenue via parts, upgrades, renewals.
• Work with regional teams on market transparency, upgrades, demos, and R&D.

Skills

Travel 50%+ for first 6 months

Sales experience (healthcare)

Technical healthcare support

MS Office proficiency

Independent decision making

Education

B.S. in Biomedical Engineering / Biomechanical Engineering / Bioengineering / Clinical Engineering / Nursing

Tools

Salesforce

Job description

Brainlab based in New York is seeking a Biomedical Engineer (Regional Clinical Specialist) to deliver on-site consulting to physicians and OR staff, optimizing Brainlab IGS products and supporting complex cases from installation to go-live.

The role requires 1–3 years in healthcare technical support, 1–2 years in healthcare sales, a relevant BS, and at least 50% travel for the first six months. Compensation ranges from USD 65,000 to 80,000 per year with full benefits.