Regional Banking Supervisor: Branch Leadership & Customer Growth

Dollar Bank, FSB; Virginia Beach (VA); On-site; USD 30,000 - 36,000; Full time

Job summary

Dollar Bank, FSB is seeking a Regional Banking Supervisor to lead exceptional customer service across multiple Hampton Roads branches. You will engage customers with a consultative sales approach and tailor recommendations on checking accounts, loans, credit cards, and digital banking.

The role includes leading by example, training staff, and ensuring branch operations meet service standards while balancing risk and profitability.

Qualifications

• High school diploma or GED required.
• 1+ year sales-driven experience in financial services or retail with demonstrated sales results.
• Leadership or mentoring experience required.
• Must be able to travel between multiple branches.

Responsibilities

• Build relationships with customers using a consultative sales approach.
• Utilize training to foster customer loyalty and educate on technology in branch, online or mobile banking.
• Make decisions balancing risk, profitability and customer satisfaction in each transaction.
• Train and develop new employees within the bank.
• Learn to open and close branches and adhere to branch procedures.

Skills

Consultative sales

Leadership

Relationship building

Travel between branches

Driver's license

Technology usage in banking

Training others

Risk awareness

Education

High school diploma/GED

Associate's degree or 2 years financial/retail experience

Tools

Computer literacy

Job description

Dollar Bank, FSB is seeking a Regional Banking Supervisor to lead exceptional customer service across multiple Hampton Roads branches. You will engage customers with a consultative sales approach and tailor recommendations on checking accounts, loans, credit cards, and digital banking.

The role includes leading by example, training staff, and ensuring branch operations meet service standards while balancing risk and profitability.