Regional Banking Leader for Multi-Branch Growth

Dollar Bank; Cleveland (OH); On-site; USD 103,000 - 120,000; Full time

Job summary

Dollar Bank's Ohio Division seeks a Regional Manager to oversee the retail branch network, focusing on customer service, consultative sales, operations, and risk management. This role drives performance across multiple locations, develops teams, and ensures compliance with bank policies.

The ideal candidate has a Bachelor's degree, 10+ years of leadership in retail banking and at least 3 years managing several branches within a region, plus a strong record of service and results.

Qualifications

• Bachelor’s degree required.
• Minimum of 10 years of progressive leadership experience in retail banking, branch operations, sales management, or related financial services environments.
• Minimum of 3 years of experience leading multiple retail branch locations within a defined geographic region, including responsibility for operational performance, risk management, talent development, and business results.
• Demonstrated ability to deliver outstanding customer service.
• Proficient computer skills, math aptitude and attention to detail is a must.
• Demonstrated strong leadership skills and dependability.
• Able to work a flexible schedule including evenings and Saturdays.
• A valid driver’s license and access to a reliable vehicle is required.
• Effective time management and ability to meet deadlines.
• Ability to develop a strong community presence and enhance new and existing business opportunities.

Responsibilities

• Directly impact growth and retention of customers through proactive efforts.
• Lead a customer service driven team where everyone contributes to the success of relationship building and operations.
• Develop and motivate branch teams by offering constructive feedback and coaching sessions.
• Represent Dollar Bank in the community in a professional and competent manner at all times.
• Ensure compliance and operational integrity across assigned branches while balancing risk and profitability.

Skills

Leadership

Customer Service

Risk Management

Time Management

Communication

Dependability

Flexible Schedule

Driver's License

Education

Bachelor’s Degree

Job description

Dollar Bank's Ohio Division seeks a Regional Manager to oversee the retail branch network, focusing on customer service, consultative sales, operations, and risk management. This role drives performance across multiple locations, develops teams, and ensures compliance with bank policies.

The ideal candidate has a Bachelor's degree, 10+ years of leadership in retail banking and at least 3 years managing several branches within a region, plus a strong record of service and results.