Regional Associate - Growth & Competition, ARM * Adventure & Rocky Mountain

Crystal Equation; San Francisco (CA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision/life insurance

401K

Parental leave

And more

Job summary

Crystal Equation Corporation in San Francisco seeks a Regional Associate to support Growth & Competition across travel and hospitality marketplaces. You will analyze listing performance, reach Hosts by calls, video, email, and present data with charts to drive bookings.

Structured ramp-up with Salesforce, Gong, and analytics dashboards; track quarterly goals and collaborate with teammates while navigating compliance guardrails.

Qualifications

• Bachelor's degree completed or expected within 6 months.
• Comfortable on phone and video; able to build rapport with new people.
• Organized and self-directed; capable of managing a large portfolio and daily call plan.
• Curiosity and comfort with data: read dashboards, spot patterns, explain simply.
• Persistence and resilience; follow up respectfully.
• Good judgment and integrity within compliance guidelines.

Responsibilities

• Analyze listing optimization opportunities and performance trends across hosts to drive bookings.
• Reach Hosts through calls, video meetings, email, and follow ups across channels.
• Present data clearly with charts using approved tools; explain value proposition to Hosts.
• Document conversations, classifications and follow-ups in Salesforce, Gong, and trackers.
• Track progress toward quarterly goals and adjust approach weekly.
• Share learnings and best practices with the team while following guardrails.

Skills

Communication skills

Data-driven

Self-directed

Curiosity with data

Persistence

Integrity

Phone/video rapport

Portfolio management

Education

Bachelor's degree

Tools

Salesforce

Gong

Mixmax

Google Sheets

Tableau

Job description

Regional Associate - Growth & Competition, ARM · Adventure & Rocky Mountain Remote

Responsibilities

Analyze listing optimization opportunities and performance trends across a portfolio of high-potential Host accounts to identify and action data-driven opportunities that can help them attract more bookings. Reach Hosts through calls, video meetings, email and follow up consistently across channels. Present data clearly, using charts and approved tools, and explain our value proposition to Hosts. Maintain a baseline understanding of the technical integration of various software partners. Document conversation, classification and follow-up in Salesforce, Gong and the team trackers. Track your progress toward quarterly goals and adjust your approach weekly. Share learnings, objections and best practices with the team. Follow Host communication guardrails at all times: educate and inform, provide objective and data-driven insights, and empower Hosts to make their own strategic decisions.

Requirements

Bachelor's degree completed or expected within the next 6 months (any field). Comfortable on the phone and on video; you can build rapport quickly with people you have never met. Organized and self-directed, able to manage a large portfolio and a daily call plan. Curiosity and comfort with data: you can read a dashboard, spot a pattern and explain it simply. Persistence and resilience; you can follow up many times, respectfully, without taking silence personally. Good judgment and integrity when working within compliance guidelines. Internships, customer service, sales or hospitality experience are a plus, but not required. Nice to Have: Familiarity with CRM tools (Salesforce), call-intelligence tools (Gong) or outreach tools (Mixmax). Experience with spreadsheets and dashboards (Google Sheets, Tableau). Interest in travel, short-term rentals or marketplaces.

How You'll Be Set Up to Succeed

Structured ramp-up with Highspot trainings, competitive intelligence sessions and Value Deep Dive materials. Tool walkthroughs with teammates for Salesforce, Gong, Mixmax and other dashboards and trackers. Shadowing on your first weeks of Host calls with the project lead and Market Associates. Weekly performance data and regular coaching to support your growth.

Pay range is $13 - $18 per hour with full benefits available,

• paid time off
• medical/dental/vision/life insurance
• 401K
• parental leave
• and more

Our compensation reflects the cost of labor across several US geographic markets.

Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE

At Crystal Equation, we empower people and advance technology initiatives by building trust.

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