Regional Associate - Growth & Competition, NE/CA * Northeast Atlantic / Canada

Crystal Equation Corporation; San Francisco (CA); Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Parental leave

Job summary

Crystal Equation Corporation is seeking a Regional Associate to analyze listing optimization opportunities and performance trends across a portfolio of high-potential Host accounts to attract more bookings. You will reach Hosts by phone, video, and email, following up consistently across channels to build rapport.

You will track progress toward quarterly goals, present data with charts, and document conversations in Salesforce and Gong.

Qualifications

• Bachelor's degree completed or expected within 6 months.
• Comfortable on the phone and on video; you can build rapport quickly with people you have never met.
• Organized and self-directed, able to manage a large portfolio and a daily call plan.
• Curiosity and comfort with data: you can read a dashboard, spot a pattern and explain it simply.
• Persistence and resilience; you can follow up many times, respectfully, without taking silence personally.
• Good judgment and integrity when working within compliance guidelines.
• Internships, customer service, sales or hospitality experience are a plus, but not required.

Responsibilities

• Analyze listing optimization opportunities and performance trends across a portfolio of high-potential Host accounts.
• Reach Hosts through calls, video meetings, email and follow up consistently across channels.
• Present data clearly, using charts and approved tools, and explain our value proposition to Hosts.
• Document conversation, classification and follow-up in Salesforce, Gong and the team trackers.
• Track progress toward quarterly goals and adjust approach weekly.

Skills

Phone & video rapport

Data interpretation

Organized

Persistence

Compliance awareness

Education

Bachelor's degree

Tools

Salesforce

Gong

Mixmax

Tableau

Job description

Regional Associate - Growth & Competition, NE/CA · Northeast Atlantic / Canada Remote Responsibilities

Analyze listing optimization opportunities and performance trends across a portfolio of high-potential Host accounts to identify and action data-driven opportunities that can help them attract more bookings. Reach Hosts through calls, video meetings, email and follow up consistently across channels. Present data clearly, using charts and approved tools, and explain our value proposition to Hosts. Maintain a baseline understanding of the technical integration of various software partners Document conversation, classification and follow-up in Salesforce, Gong and the team trackers. Track your progress toward quarterly goals and adjust your approach weekly. Share learnings, objections and best practices with the team Follow Host communication guardrails at all times: educate and inform, provide objective and data-driven insights, and empower Hosts to make their own strategic decisions.

Requirements

• Bachelor's degree completed or expected within the next 6 months (any field).
• Comfortable on the phone and on video; you can build rapport quickly with people you have never met.
• Organized and self-directed, able to manage a large portfolio and a daily call plan.
• Curiosity and comfort with data: you can read a dashboard, spot a pattern and explain it simply.
• Persistence and resilience; you can follow up many times, respectfully, without taking silence personally.
• Good judgment and integrity when working within compliance guidelines.
• Internships, customer service, sales or hospitality experience are a plus, but not required.

Nice to Have

• Familiarity with CRM tools (Salesforce), call-intelligence tools (Gong) or outreach tools (Mixmax).
• Experience with spreadsheets and dashboards (Google Sheets, Tableau).
• Interest in travel, short-term rentals or marketplaces.

How You'll Be Set Up to Succeed

Structured ramp-up with Highspot trainings, competitive intelligence sessions and Value Deep Dive materials. Tool walkthroughs with teammates for Salesforce, Gong, Mixmax and other dashboards and trackers. Shadowing on your first weeks of Host calls with the project lead and Market Associates. Weekly performance data and regular coaching to support your growth.

Pay range is $13 - $18 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey. For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.