Regional APS Team Coordinator — Community Protection Leader

State of South Carolina; Columbia (SC); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

15 days vacation

15 days sick leave

13 paid holidays

Parental leave

State retirement plan

Deferred compensation

Job summary

The South Carolina Department of Social Services is seeking an APS Team Coordinator to lead program operations across counties, monitor performance, analyze data, and guide staff through complex cases, training, and cross‑agency collaboration.

This role supports regional leadership, ensures compliance, and participates in on‑call rotations and emergency response activities, applying best practices to strengthen outcomes for vulnerable adults and ensuring high quality service delivery.

Qualifications

• A Bachelor's Degree and three years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
• A Master's Degree and one year of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
• APS Experience Preferred.

Responsibilities

• Oversee program operations and support staff across assigned counties.
• Monitor program performance, including workload capacity, staffing levels, turnover, and on‑call operations, to ensure effective service delivery.
• Provides guidance on complex cases, coordinates training and stakeholder engagement, and supports the Regional Director in implementing practice improvement strategies.
• Ensures program compliance, operational efficiency, and effective response to emerging needs, including during emergency operations.
• May provide direct supervision, carry a limited caseload, and participate in on‑call rotation as needed.
• Represents APS on internal and external committees and fosters collaborative relationships to enhance service delivery and cross‑agency coordination.
• Maintains current knowledge of best practices and emerging trends in services to vulnerable adults and applies this knowledge to support continuous program improvement.
• Supports emergency response operations, including Red Cross sheltering and disaster-related services; reviews and ensures the quality of client emergency plans.

Education

Bachelor's Degree

Master's Degree

Job description

The South Carolina Department of Social Services is seeking an APS Team Coordinator to lead program operations across counties, monitor performance, analyze data, and guide staff through complex cases, training, and cross‑agency collaboration.

This role supports regional leadership, ensures compliance, and participates in on‑call rotations and emergency response activities, applying best practices to strengthen outcomes for vulnerable adults and ensuring high quality service delivery.