Regional Admission Counselor

Roosevelt University; Chicago, Northern (IL, KY); Hybrid; USD 50,000 - 52,000; Full time

Job summary

Roosevelt University seeks a Regional Admission Counselor to expand partnerships across the Midwest, focusing on Indiana, Michigan, and Ohio. This remote role includes regular travel and occasional on-site meetings at the Chicago campus.

The ideal candidate holds a bachelor's degree, has at least 1 year in admissions, strong public speaking skills, and the ability to manage relationships with schools and families while guiding applicants through the admission process.

Qualifications

• Bachelor's degree in a relevant field required.
• Minimum 1 year in admissions/enrollment or related role.
• Strong public speaking and presentation abilities.
• Ability to work with diverse populations and partners.

Responsibilities

• Manage a recruitment territory and partner schools in the Midwest.
• Travel regionally to recruit prospective students and families.
• Review applications and guide applicants through admissions.
• Coordinate with Financial Aid, Advising and student services as needed.
• Represent Roosevelt University at events and campus visits.

Skills

Public speaking

Communication skills

Relationship management

Organizational skills

Multicultural sensitivity

Self-starter

Travel readiness

Customer service mindset

Education

Bachelor's Degree

Tools

Slate CRM

Banner SIS

Microsoft Office

Zoom

Microsoft Teams

Job description

Do you love discussing goals and possibilities with students? Do you have an entrepreneurial spirit? Are you interested in building a professional network at schools across the Midwest? If so, Roosevelt University is seeking a Regional Admission Counselor who will strengthen our partnerships throughout the Midwest, with a focus on recruitment in Indiana, Michigan, and Ohio. Roosevelt University has a social justice foundation, and our admissions team strives towards equity and creating access for students of all backgrounds.
This position reports to the Director of First-Year Admission. This is a remote position with an expectation of consistent regional travel for recruitment, and there is an expectation that the Counselor will attend events and meetings at our Chicago campus a few times per year. The ideal candidate would reside in, or close to, the state of Indiana.

The Regional Admission Counselor’s primary responsibility is to guide prospective students and families through the application process, which includes meeting with prospective first-year and transfer students, families, and school partners to assess academic eligibility, discuss academic offerings, and inform individuals of the Roosevelt student experience. The Counselor will manage an assigned territory of partner schools, serving as the primary point of contact for assigned school partners. The Counselor will travel and attend in-person or virtual events to recruit prospective students and will review applications for admission. Counselors also serve as an initial point of contact for post-admission processes to supplement other offices like Financial Aid Services, Academic Advising, or other student support services to ensure successful matriculation of transfer students.

Please note that remote work is possible in the following states:

The salary range for this position is $50,000-$52,000

Knowledge, Skills and Abilities Required

• A bachelor’s degree in relevant field.
• A minimum of 1-year experience working in admissions/enrollment.
• Strong public speaking and presentation skills.
• Ability to adapt communication style to different audiences.
• Ability to manage relationships both externally and within Roosevelt University.
• Ability to establish and maintain effective working relations in a multicultural environment.
• Ability to navigate personal and potentially difficult conversations and situations with care and tact.
• Ability to exercise considerable judgment and discretion when working with prospective students, family and school partners.
• Self-starter and ability to prioritize independently.
• Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail.
• A positive and professional demeanor.
• Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.
• Experience with database systems like a CRM or SIS to input and access individualized and general information related to recruitment and enrollment.
• Demonstrates proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Years of Experience Required

Years of Experience Required 2

Required Education

Bachelor's Degree

Certification/Licensure Required

Valid driver’s license and means to travel for recruitment.

Minimum Qualifications

See Knowledge, Skills, and Abilities Required section.

Preferred Qualifications

• Experience with Slate or another CRM .
• Experience with Banner or another SIS .
• Resides in the state of Indiana.

Equipment Operated

• Basic office equipment: desktop/laptop computer, copier/ multi-function device, fax, cellphone and landline telephone.
• Software systems: CRM (Slate), Student Information System (Banner), video conferencing (Zoom) and remote communication tool (Microsoft Teams)

Working Conditions

Remote, with regional travel. The Counselor will work from home, and will travel to their assigned partner institutions regularly.

Recruitment and Territory Management

• Understands and promotes the programs and services offered that contribute to the value and mission of Roosevelt University.
• Works with Director of First-Year Admission to develop out-of-state markets for Roosevelt University, especially in Indiana, Michigan, Wisconsin, and Ohio.
• Identifies, recruits, and admits prospective students in a designated market.
• Manages a recruitment territory from point of inquiry to matriculation.
• Executes and evaluates recruitment strategies.
• Conducts outreach by email, phone, or virtually with students, parents and school partners.
• Participates and/or assists with campus recruitment events and visit opportunities including weekend and evening hours.

Relationship Building

• Advises prospective applicants on the admissions process and opportunities at the University.
• Provides one-on-one and group admissions counseling to diverse populations – admission counseling occurs primarily by in-person or virtual appointments, phone calls, and email.
• Communicates requirements, expectations, opportunities and success stories with school partners to help support and identify potential students.

Application Management

• Manages the applicant pool for all undergraduate programs in the assigned territory.
• Uses CRM (Slate), personal outreach, and other tools to facilitate application completion.
• Thoroughly reviews student credentials in making admission decisions using University guidelines and awarding merit scholarship opportunities. Uses the application and transcripts to evaluate students’ ability to succeed.

Student Guidance

• Guides students through the enrollment process, from inquiry or application through matriculation.
• Provides guidance and pre-advising to prospective students to determine admissibility, appropriate program, location, and resources.
• Informs students of the various offerings and opportunities available while considering students’ abilities and needs to be successful. In some cases, one may need to suggest other opportunities aside from selecting Roosevelt University if the decision is not beneficial to the student. This could include suggesting attendance at a community college or additional coursework at a previous 4-year institution.
• Assists students with accessing and understanding general post-admission information and processes like financial aid, residence life, advising and student support services.

Travel

• Plans and arranges all phases of local and regional travel.
• Travels to local or regional high schools, community colleges, or other sites for recruitment events.
• Participates in off-campus events, visit opportunities or meetings to engage with prospective students, families and other partners.
• Collects and enters prospective student contact information for the CRM system.

Percentage Of Time 45

Other duties as assigned.

Percentage Of Time 10

Title IX Contact Information

Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or [e-mail]. Do not contact this email address for inquiries about your job application; if you have questions, you may email [e-mail] .

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Do you have an earned Bachelor degree?
  • yes
  • no
• Do you have a valid driver's license?
  • Yes
  • No
• Will you now or at any point in the future require employment visa sponsorship (e.g., H-1B) to legally work in the United States?
  • Yes
  • No
• Do you have a minimum of 1-year experience working in admissions/enrollment?
  • Yes
  • No