Regional Administrative Assistant/Employee Benefits Counselor (EBC)

Bramco Group; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Bramco Group is seeking a Regional Administrative Assistant to support regional operations from the Memphis branch. This full-time role requires handling calls, data entry, financial balances, travel coordination, and supply management in a dynamic environment.

The position emphasizes strong communication, customer service, and basic accounting tasks, with responsibilities spanning multiple departments and regional events. High school education is required with preference for Associates degree.

Qualifications

• High School Diploma or equivalent; Associates degree preferred.
• At least 1 year of office experience.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and basic math.

Responsibilities

• Answer calls and direct to the right person.
• Enter and track data and reporting metrics.
• Balance petty cash and process credit card transactions.
• Manage accounts payable invoices and related spreadsheets.
• Coordinate travel, accommodations, and meal arrangements.
• Support regional staff including parts, service, sales, and product support.
• Maintain branch supplies and supervise reimbursements and boot allowances.
• Assist with DOT and MSHA compliance in the region.
• Coordinate and attend regional events and literature needs.
• Perform additional duties as assigned by the regional manager.

Skills

Administration

Data entry

Microsoft Office

Customer service

Communication

Education

High school diploma

Associates degree preferred

Tools

Word

Excel

PowerPoint

Job description

Job Details: Job Location: Memphis Branch - Memphis, TN 38116, Position Type: Full Time, Education Level: High School, Travel Percentage: Negligible, Job Shift: Day, Job Category: Admin - Clerical, Job Summary: The Regional Administrative Assistant will report directly to the Regional Manager and perform various administrative duties in support of the regional operations.

Job Responsibilities:

• Answer all incoming calls and direct to appropriate person
• Enter and track various data and reporting mechanisms
• Responsible for balancing and tracking petty cash for the branch
• Process credit card transactions
• Balance checking account, revolving fund, IFTA spreadsheet and mileage reports, code all invoices to be processed in accounts payable
• Responsible for maintaining all supplies for the branch
• EBC (Employee Benefits Counselor) requires an understanding and ability to communicate the companys benefit programs for new and existing employees.
• Will communicate and support all regional employees, including personnel in parts, service, sales and product support.
• Coordinate and attend special events in the region (branch, off-site locations and sporting events)
• Support regions literature needs for both sales and product support
• Manage employee reimbursements, travel advances and boot allowance programs
• Assist in maintaining DOT and MSHA compliance for service departments in region
• Coordinate travel arrangements for region employees including hotel, rental cares, meals etc.
• Coordinate branch maintenance, repairs and janitorial services as required
• Other assignments as required by the regional manager.

Qualifications:

• Must have High School Diploma or equivalent, an Associates Degree is preferred
• Must have a minimum of 1 year experience in an office setting required
• Excellent written and oral communication and basic mathematical skills.
• Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
• Maintain excellent customer service
• Must be able to pass a background, physical, and drug screen