Regional Account Manager

BCD Meetings & Events LLC; United States; Remote; USD 68,000 - 90,000; Full time

Job summary

Join a leading travel management firm as a Regional Account Manager, where you'll oversee client accounts and drive profitability through strategic business planning and relationship management. This role offers the chance to work in a dynamic virtual environment, collaborating with a global team dedicated to achieving excellence in service delivery. You'll be responsible for managing key client relationships, negotiating contracts, and implementing technology solutions that enhance operational efficiency. With a commitment to diversity and employee wellbeing, this innovative company provides a flexible work-life balance and numerous growth opportunities.

Benefits

Flexible working hours

Remote opportunities

Generous vacation days

Wellbeing tools

Travel industry perks and discounts

Inclusive work environment

Qualifications

• Prior experience in travel management or related account management.
• Knowledge of business travel operations and account management.

Responsibilities

• Manage client accounts and ensure contract profitability.
• Oversee communication and business implementations across regions.

Skills

Account Management

Client Retention

Contract Negotiation

Business Planning

Sales Skills

Travel Industry Technology

Presentation Skills

Education

Bachelor's Degree

Experience in Travel Management

Tools

CRM Software

Business Analytics Tools

Job description

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Regional Account Manager

Date: May 7, 2025

Location:

US, Virtual, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Regional Account Manager

Full time, United States

As a Regional Account Manager, you are responsible for managing a single client account or portfolio of a regional account(s) to include but not limited to client retention, contract negotiation, implementation, business consolidation, sales of products and services, financials, business planning, and reviews, establishing relationships with key decision makers in multiple regions, and staff development. You’ll report to global program management.

As a Regional Account Manager, you will

Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives

Manage new business implementations, working closely with the implementation team to ensure client expectations are met

Help measure and report Service Level Agreements (SLAs)and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans

Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs

Identify and assist in the selection of technology tools and processes to produce desired results

Establish and maintain relationships with key customer decision-makers in the region

Perform client business reviews and deliver regular financial reporting to all stakeholders

About you

Prior travel management company or related business travel account management experience desired

Experience implementing and managing large market or regional clients

Thorough knowledge of business travel account management and operations

Adept with travel industry technology and processes

Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships

Knowledge of creating business plans and managing business/client strategies

Previous experience in managing cross-functional work teams

Effective presentation skills in terms of development and delivery

Highly proficient in spoken and written English

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel .

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD .

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Regional Account Manager is between $68,000 and $90,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].