Regional Account Manager

Courier Express; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Courier Express is seeking a Regional Account Manager in the United States (Alabama, Birmingham) to generate new sales while maintaining strong customer relationships. You will coordinate with Area and General Managers to identify opportunities and ensure exceptional service with flexible options.

You will manage existing accounts, network within and outside the industry, troubleshoot issues early, and monitor receivables to protect cash flow.

Qualifications

• College degree or 2+ years previous sales experience.
• Strong perseverance, organization and people skills, excellent written and verbal communication.
• Data analysis and strong presenting skills are beneficial.

Responsibilities

• Identify new sales opportunities and collaborate with Area Manager and General Manager.
• Maintain and grow existing accounts to expand business.
• Build relationships through networking inside and outside the industry.
• Troubleshoot issues before they escalate and monitor receivables.
• Maintain contact management database for funnel reviews and customer satisfaction.

Skills

Communication

Organization

People skills

Data analysis

Sales experience

Presentation skills

Computer literacy

Education

College degree

Tools

Microsoft Office

COPS

Sales CRM Software

Job description

Position Title: Regional Account Manager

Purpose of the Position:

Generates new sales while maintaining customer relationships. Facilitates communication between clients’ needs and various Courier Express departments to offer superior levels of service with the most flexible options available.

Primary Job Duties:

Uses targeted prospecting and works alongside the Area Manager and General Manager to find new potential sales opportunities that would be a good fit for the Courier Express business model. Maintains strong relationships with current accounts to try to grow existing business. Networks inside and outside of the industry to build connections with potential new customers. Helps troubleshoot problems before they become larger issues. Monitors accounts receivable to stay apprised on customer’s receivables.

Secondary Job Duties:

Maintains and keeps the Contact Management database current for funnel reviews. Does whatever is necessary to make sure the customer is satisfied.

Impact on Other Positions, Products, & Services:

Serves as the catalyst for new sales that may eventually lead to larger opportunities. Vital in growing the business regionally, a key role in an entrepreneurial organization such as Courier Express.

Education/Experience Required:

College degree or 2+ years previous sales experience.

Personal Skills Required:

Perseverance, strong organization and people skills, excellent written and verbal communication, visionary with an ultimate goal in mind, presentation skills, general computer knowledge, data analysis, good interpersonal skills, sales experience

Computer Skills Preferred:

Microsoft Office, COPS, Sales Contact Management Software