Regional Account Growth & Retention Manager

MTS Systems Corporation; Eden Prairie (MN); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) plan

Paid time off

Parental leave

Volunteer program

Job summary

MTS Systems Corporation in Minnesota is seeking a Regional Account Manager to execute sales strategies within an assigned territory. You will drive account expansion, retain clients, grow the pipeline, and increase revenue from both new and existing accounts through velocity selling and proactive engagement.

This role emphasizes solution-based selling, coordinating with Marketing, Sales, and Service teams, and managing a high volume of customer interactions via leads, calls, emails, and remote

Qualifications

• Bachelor’s degree in Engineering or a technical field.
• 2+ years inside sales or account management experience.
• Proficiency with CRM tools and Microsoft Office Suite.
• Travel approximately 30% will be required.
• Valid driver’s license required.

Responsibilities

• Execute sales strategies for account expansion, retention, and pipeline velocity.
• Achieve or exceed sales targets and KPIs for revenue, pipeline, and retention.
• Drive cross-sell, upsell, and renewal activities using solution-based selling techniques.
• Position solutions aligned with customer goals and promote partner offerings.
• Build and maintain relationships with a high volume of clients, focusing on engagement and satisfaction.
• Own and drive retention through follow-up and virtual account management.
• Engage multiple contacts to influence decisions and uncover opportunities.
• Hunt and acquire new business via inbound/outbound outreach and research.
• Develop territory plans and manage pipeline for forecasting and opportunities.
• Use market intelligence to navigate objections and close deals.
• Identify accounts with potential and develop them into strategic accounts with Marketing, Sales, and Service.
• Collaborate with Service Sales for aligned customer strategy across sales cycle.
• Coordinate with Sales, Order Administration, and Service for smooth handoffs.
• Provide customers with clear primary contact and responsive support.
• Share insights to improve offerings and strategies.
• Use CRM daily for lead management, forecasting, and activity tracking.
• Monitor competitor activity and report insights to management.
• Prepare proposals and quotations per standard procedures and pricing guidelines.

Skills

Inside sales

Account management

CRM tools

Microsoft Office

Communication

Negotiation

Relationship-building

Travel 30%

Education

Bachelor’s degree in Engineering or technical field

Tools

CRM tools

Microsoft Office

Job description

MTS Systems Corporation in Minnesota is seeking a Regional Account Manager to execute sales strategies within an assigned territory. You will drive account expansion, retain clients, grow the pipeline, and increase revenue from both new and existing accounts through velocity selling and proactive engagement.

This role emphasizes solution-based selling, coordinating with Marketing, Sales, and Service teams, and managing a high volume of customer interactions via leads, calls, emails, and remote