Region Manager, Graphic Communications

Ricoh USA, Inc.; Ohio; Remote; USD 115,000 - 130,000; Full time

Job summary

Ricoh USA, Inc. is seeking a Region Manager to lead the Commercial & Industrial Printing sales team within the Central and Eastern Time Zone footprint. You will drive revenue growth, expand key customer relationships, and lead a high-performing team to outperform market share targets.

The role emphasizes strategic account management, executive engagement, and the execution of sales strategies across Ricoh’s printing portfolio, with substantial travel and remote/home-office flexibility.

Qualifications

• Bachelor's degree required.
• 5+ years of sales management with a proven history of leading successful sales teams.
• 10+ years of sales and/or sales leadership experience in complex solution-based selling.
• Experience within Digital Printing Solutions, Graphic Communications, or related industries preferred.
• Formal solution-selling or strategic-selling training.
• Strong strategic thinking, executive communication, negotiation, and account management skills.

Responsibilities

• Lead a team of sales professionals to drive revenue, profitability, and market share in Ricoh's Commercial & Industrial Printing portfolio.
• Drive strategic sales execution through customer retention, account expansion, and new business acquisition.
• Develop and execute regional sales strategies; oversee territory management; coach sales team members.
• Build executive-level relationships with key customers and collaborate with Marketing, Pricing, Professional Services, and leadership to identify growth opportunities.
• Lead strategic account planning, contract negotiations, and successful execution of printing initiatives.

Skills

Sales leadership

Strategic thinking

Executive communication

Negotiation

Account management

Education

Bachelor's degree

Job description

Able to reside in the Central or Eastern Time Zone

$115,000 - $130,000 pay range

Lead a team of sales professionals responsible for driving profitable growth, expanding key customer relationships, and increasing market share across Ricoh's Commercial & Industrial Printing portfolio. This role focuses on sales strategy execution, team development, strategic account management, and new business acquisition while delivering against revenue and profitability objectives.

Description for Internal Candidates

The Region Manager is responsible for leading, coaching, and developing a team of sales professionals focused on achieving revenue, profitability, and market share goals within Ricoh's Commercial & Industrial Printing business. This role drives strategic sales execution through customer retention, account expansion, and new business acquisition while ensuring alignment with organizational growth objectives.

Key responsibilities include developing and executing regional sales strategies, overseeing territory management, coaching sales team members, and building executive-level relationships with key customers. The Region Manager partners cross-functionally with Marketing, Pricing, Professional Services, and executive leadership to identify growth opportunities and deliver comprehensive Ricoh solutions.

This leader will play a critical role in strategic account planning, contract negotiations, and the successful execution of Commercial & Industrial Printing initiatives. The position requires a strong understanding of the Graphic Communications industry, the ability to engage C-suite decision makers, and a proven track record of developing high-performing sales teams.

Key Qualifications:

• Bachelor's degree required
• 5+ years of sales management experience with a demonstrated history of building and leading successful sales teams
• 10+ years of sales and/or sales leadership experience in complex solution-based selling
• Experience within Digital Printing Solutions, Graphic Communications, or related industries preferred
• Formal solution-selling or strategic-selling training
• Strong strategic thinking, executive communication, negotiation, and account management skills

Travel Requirements:

• 50-75% domestic travel with occasional international travel
• Home office-based role

Success Measures:

• Achievement of revenue and profitability goals
• Growth within the Graphic Communications vertical
• Team performance and development
• Consistent attainment of KPI and sales activity objectives

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.