Regenerative Med Spa Manager - Lead Patient Experience

Gary Motykie Md; West Hollywood (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Gary Motykie MD in West Hollywood, CA seeks an experienced Med Spa Manager to lead daily operations, support our team, and deliver an exceptional patient experience. The ideal candidate brings strong leadership skills, experience managing a medical aesthetics practice, and prior experience in regenerative medicine.

This is a hands-on role balancing patient care, team development, and business performance. This role requires coordinating with clinical providers, supervising staff, and ensuring

Qualifications

• At least three years of management experience in a med spa, medical aesthetics practice, or similar healthcare setting.
• Experience supporting or managing regenerative medicine services is required.
• Familiarity with regenerative treatment workflows, patient coordination, and terminology.
• Demonstrated experience supervising staff, coaching performance, and managing daily practice operations.
• Strong communication, organization, and problem-solving skills; comfortable reviewing business metrics and budgets.
• Experience with electronic medical records, scheduling software, and patient relationship management systems.
• A thoughtful, patient-centered approach and sound judgment when handling sensitive information.

Responsibilities

• Manage daily operations, including scheduling, staffing, patient flow, inventory, and vendor relationships.
• Lead, train, and support front-office staff and patient coordinators; coordinate with clinical providers.
• Support regenerative medicine services through organized scheduling, patient communication, and coordination with the clinical team.
• Ensure patient-facing information accurately reflects provider-approved services, expectations, and treatment plans.
• Oversee patient inquiries, consultations, follow-up, and service concerns with professionalism and discretion.
• Monitor practice performance, including revenue, expenses, appointment utilization, and patient retention.
• Identify opportunities to improve workflows, strengthen patient relationships, and support sustainable growth.
• Maintain consistent administrative processes for patient records, privacy, and documentation.
• Coordinate clinical questions and treatment concerns with licensed providers.

Skills

Leadership

Staff training

Budget management

Communication

Problem solving

Tools

EMR software

Scheduling software

Patient relationship management systems

Job description

Gary Motykie MD in West Hollywood, CA seeks an experienced Med Spa Manager to lead daily operations, support our team, and deliver an exceptional patient experience. The ideal candidate brings strong leadership skills, experience managing a medical aesthetics practice, and prior experience in regenerative medicine.

This is a hands-on role balancing patient care, team development, and business performance. This role requires coordinating with clinical providers, supervising staff, and ensuring