Reg E Dispute Specialist I/II – Compliance Focus

Tri Counties Bank; Chico (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Incentives

Job summary

Tri Counties Bank in Chico, CA seeks a Reg E Dispute Resolution Specialist I or II to manage ACH and Debit Card EFT disputes in a regulated environment. You will work with Compliance, Internal Audit, Fraud Investigations, and ACH Operations to ensure accurate resolution and proper documentation.

This role focuses on customer service, timely communication, and adherence to Regulation E, with opportunities to engage in cross-functional reviews and ongoing training to stay current with regulatory

Qualifications

• High school diploma or GED required.
• 0-2 years of banking/financial services experience preferred.
• Reg E dispute experience preferred.

Responsibilities

• Receive calls to assist in beginning EFT error resolution.
• Interviews customers to obtain information for claims.
• Inputs claims into Centrix DTS system.
• Ensures disputes comply with state and federal regulations.
• Communicates timelines and expectations to customers.

Skills

Customer service

Reg E knowledge

Communication

Teamwork

Education

High school diploma or GED

Tools

Centrix DTS

Client Central

Microsoft Excel

Job description

Tri Counties Bank in Chico, CA seeks a Reg E Dispute Resolution Specialist I or II to manage ACH and Debit Card EFT disputes in a regulated environment. You will work with Compliance, Internal Audit, Fraud Investigations, and ACH Operations to ensure accurate resolution and proper documentation.

This role focuses on customer service, timely communication, and adherence to Regulation E, with opportunities to engage in cross-functional reviews and ongoing training to stay current with regulatory