Refugee Services Case Manager: Trauma-Informed Support

Lutheran Services Carolinas; Asheville (NC); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Free medical insurance option ($0)

Medical, Dental, Retirement, PTO

Career advancement opportunities

Tuition assistance/scholarship

Job summary

Lutheran Services Carolinas is hiring a part-time Refugee and Immigrant Services Case Manager in North Carolina. You will provide trauma-informed, culturally sensitive case management, helping clients overcome barriers to self-sufficiency and coordinating housing, transportation, and access to benefits.

Responsibilities include budget development for each case, documentation in HIPAA-compliant systems, and collaboration with partners to ensure timely service delivery.

Qualifications

• Bachelor’s degree or 2 years equivalent education/experience in human services.
• Trauma-informed, culturally sensitive approach required.
• Strong documentation and Microsoft Office skills expected.
• Multilingual abilities preferred to support diverse clients.

Responsibilities

• Deliver confidential, trauma-informed case management to refugees and immigrants.
• Coordinate transportation, housing, and public benefits referrals.
• Develop and document case budgets with timelines and expenditures.
• Maintain HIPAA-compliant client records and reporting.

Skills

Trauma-informed care

Microsoft Office

Multilingual preferred

Excellent communication

Education

Bachelor’s degree in human services or related field

Equivalent education/experience (2 years)

Tools

HIPAA-compliant documentation

Case management software

Job description

Lutheran Services Carolinas is hiring a part-time Refugee and Immigrant Services Case Manager in North Carolina. You will provide trauma-informed, culturally sensitive case management, helping clients overcome barriers to self-sufficiency and coordinating housing, transportation, and access to benefits.

Responsibilities include budget development for each case, documentation in HIPAA-compliant systems, and collaboration with partners to ensure timely service delivery.