Referral Coordinator

HR Symphony; Waimanalo (HI); On-site; USD 19,000 - 28,000; Full time

Job summary

Waimānalo Health Center seeks a dedicated full-time Referral Coordinator to support our Patient-Centered Health Care Home model. You will schedule referrals, follow up on orders for specialists and imaging, and ensure timely communication with patients and providers.

The role emphasizes compassionate care, cultural sensitivity, and collaboration with the clinic staff to manage multiple tasks efficiently in a busy healthcare environment.

Responsibilities

• Schedule and follow up on referrals for specialists and imaging orders.
• Provide exemplary patient care and implement coordinated care plans in a holistic, patient-centered manner.

Job description

We are seeking a dedicated, talented, and team-oriented full-time Referral Coordinator to join our `ohana (family) to support our mission and values. We offer competitive wages, excellent benefits, and a great working environment.
Compensation: $17.00/ Hourly

Mission

Waimānalo Health Center is rooted in Native Hawaiian values and devoted to improving the health and wellness of all people, regardless of ability to pay, by providing comprehensive primary and preventive health care services of the highest quality.

Vision

Waimānalo Health Center is dedicated to the continuous advancement in quality healthcare while assuring universal access for all. We believe that our values of Aloha, Mālama I Ka Pono, Mālama I Ka ʻOhana, and Mālama I Ka ʻĀina, enable our patient-centered healthcare home services to deeply focus on the shared role of healing oneself, ʻohana, community, and ʻāina over generations.

Core Values and Guiding Principles

Waimānalo Health Center welcomes all members of the Koʻolaupoko community to access our holistic services ranging from traditional Hawaiian healing practices to Western medicine.

Aloha:We listen to people with our full attention, seeking to know them and understand their health care and wellness needs and aspirations for themselves, their family and community. We will respond, to the best of our abilities, as caring, compassionate, engaged, and professional partners in healthcare.

Mālama I Ka Pono:We know that quality healthcare starts with people’s trust in our services and the excellence of our care for them and the resources entrusted to us to meet their needs. We are committed to maintaining their trust by treating people with respect and confidentiality, and by being open about our organizational practices and results, seeking to continuously improve our work.

Mālama I Ka ʻOhana:We believe that wellness embraces the whole family, and we welcome their participation in the healthcare of their loved ones. Our belief extends from the Ahupuaʻa of Waimānalo throughout Koʻolaupoko where we build the foundation for good health and wellness for everyone, and we seek collaborative partners who share our values and vision.

Mālama I Ka ʻĀina:We understand the importance of one’s sense of place and the holistic nature of health and wellbeing. Through integrative services we support the balance of body, mind, and spirit, while respecting one’s cultural connectedness to the ‘āina of Hawai'i. Ka Mauli O Ka ‘Āina A He Mauli Kānaka: The Life of the Land is the Life of the People.

Summary

The Referral Coordinator will work in collaboration with the clinic staff to schedule and follow up on referrals for specialists and imaging orders, provide exemplary patient care and implementation of care plans. Attention to detail and ability to work well under pressure is essential. The Referral Coordinator must be able to function effectively in an environment where it is necessary to perform several tasks simultaneously. The Referral Coordinator also will assist in administrative and clinical duties as instructed by the Director of Clinical Operations, Chief Medical Officer, or other medical providers within WHC. The Referral Coordinator provides patient care in a holistic and culturally sensitive manner, in a team-based, patient-centered approach, as a part of Waimanalo Health Center’s Patient-Centered Health Care Home approach to care.

Employment Type

Full Time

Compensation

$17.00/ Hourly