Referral Specialist

Yakima Valley Farm Workers Clinic; Prosser (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b)

Generous PTO & holidays

Bilingual differential compensation

Job summary

Valley Vista Medical Group in Prosser, WA is hiring a Referral Specialist to manage referral activity daily, assist with patient referrals, and handle insurance authorizations and appointment setup.

You will coordinate follow-up between referral sources and patients, provide translated materials as needed, and ensure chart notes and documentation are linked to referrals while supporting bilingual patients and a fast-paced team.

Qualifications

• High School Diploma or GED required or equivalent.
• Associates Degree or certificate preferred.
• Bilingual English/Spanish required.

Responsibilities

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion.
• Assists with patient referrals for additional services needed with internal and external medical facilities.
• Assists with patient insurance authorisation
• Assists with appointment setup as needed
• Coordinates follow up between referral source and patient
• Ensures chart notes and follow up documentation is linked to referral
• Provides translated educational materials and directions to patients when necessary
• Processes incoming correspondence and responds to calls, emails, and faxes
• Perform other duties as assigned

Skills

Bilingual English/Spanish

Excellent communication

Strong organizational skills

Prioritization in fast-paced work

Education

High School Diploma or GED

Associates Degree or Certificate (preferred)

Job description

Join our team as a Referral Specialist at Valley Vista Medical Group in Prosser, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health centre in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counselling, autism screening, and behavioural health. Our holistic model also extends assistance to shelter, energy, weatherisation, HIV and AIDS counselling, home visits, and mobile medical/dental clinics.

Job Brief

Referral Specialist Prosser, WA

Employment duration:

Full time

Exempt Status:

Non-exempt

Offer Relocation?:

No

ID: 17147

Join our team as a Referral Specialist at Valley Vista Medical Group in Prosser, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health centre in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counselling, autism screening, and behavioural health. Our holistic model also extends assistance to shelter, energy, weatherisation, HIV and AIDS counselling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, " are Yakima - WE are Family " and " ," for a glimpse into our dedication to our communities, health, and families!

Position Highlights

• 1.0 FTE (40 hours per week)
• $18.75-$22.97/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion
• Assists with patient referrals for additional services needed with internal and external medical facilities
• Assists with patient insurance authorisation
• Assists with appointment setup as needed
• Coordinates follow up between referral source and patient
• Ensures chart notes and follow up documentation is linked to referral
• Provides translated educational materials and directions to patients when necessary
• Processes incoming correspondence and responds to calls, emails, and faxes
• Perform other duties as assigned

Qualifications

• High School Diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two year's experience working in a medical and/or dental front office setting; with insurance referrals and authorisations preferred
• Bilingual (English/Spanish) required at a level 9
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved.
• Knowledge of or ability to learn medical terminology required
• Ability to prioritise work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organisational skills
• Ability to work flexible hours, including evenings and weekends

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at to learn more about our organization!